Brian Russ
Brian Russ at Diehl Honda of Massillon
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Brian Russ

Sales

Diehl Honda of Massillon

3910 Lincoln Way E.
Massillon, OH 44646

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4.8
22 Reviews
4.8

22 Reviews

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22 Reviews of Brian Russ

November 21, 2024

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Employee Rating

Great experience. Sales staff was unbelievable and finance can only be described as excellent. This truelly was a perfect transaction More

by Tflanigan44
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Purchase Time
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Recommend Dealer
Yes

November 20, 2024

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Everyone was very helpful! ! The staff was great!! Great experience!! We love our new Honda CRV. More

by Tflanigan44
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Jessica Harmon

November 17, 2024

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Excellent experience with everyone! While the oil change and maintenance checks were being done, had a chance to start car shopping. Both sales and service staff are great! More

by crr2116
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Curt Hill

November 09, 2024

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Very informative, kept me updated. Was honest about what my problem was and needed more time to figure out. More

by BTWC77
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Recommend Dealer
Yes

Other Employees Tagged: Duane Carnathan

November 01, 2024

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Friendly staff who did not pressure you. appropriate pace of conversation when Brian discussed features of the car. More

by douglas196347
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tim Powell

October 24, 2024

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Staff is super friendly and helpful! My service advisor answered all my questions and my car was ready in a timely manner. More

by cosweasey
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Recommend Dealer
Yes

October 19, 2024

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Brian was awesome to work with. He listened and helped us get exactly what we were hoping for. We happened to be in a hurrybecause of another engagement and Brian and the finance ma More

by linjaq
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Trade-in Experience
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Recommend Dealer
Yes

Other Employees Tagged: The finance/document guy was helpful and knowledgable.

October 11, 2024

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i love the car, although the driver's seat just isn't comfortable. also, i tried reading the manual--got to page 12...small print. watched 23 of the 43 mini videos and have no idea how to use the featu More

by adaircja1
Purchase Time
Recommend Dealer
Yes

October 05, 2024

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Employee Rating

It was a good first time car buying experience, with minimal pressure an d I really enjoy the car that I picked out. More

by jaydencollins016
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

October 03, 2024

Dealership Rating
Employee Rating

MY EXPERIENCE AT THIS DEALER WAS TOP NOTCH. I WAS TREATED WITH KINDNESS AND RESPECT. More

by colleen17
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Recommend Dealer
Yes
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