Brian Reynolds | Page 7
Senior Sales Consultant
Muller Honda
550 Skokie Valley Rd
Highland Park, IL 60035
Dealership Experience
17 yrs, 9 mos
Industry Experience
23 yrs, 3 mos
Languages Spoken
English
70 Reviews
Write a Review70 Reviews of Brian Reynolds
June 30, 2011
Stopped into Mueller Honda to see what they had in used Civic's. Have purchased two other cars from Mueller GMC over the years. Brian Reynolds met us at the door, very helpful in showing us units, explai Civic's. Have purchased two other cars from Mueller GMC over the years. Brian Reynolds met us at the door, very helpful in showing us units, explaining features and overall presentation of the cars. When units on the lot were not quite to our liking, he took us to the 'certified' lot, where we found a suitable vehicle. Thanks to Brian and Mueller staff for their assistance. Job well done. Andy Luther More
Other Employees Tagged: Brian Reynolds
June 02, 2011
Brian listened to my concerns and questions. He gave thorough responses. Did not pressure me to buy more car than I wanted. Explained features of car I was not familiar with. And I have had good experi thorough responses. Did not pressure me to buy more car than I wanted. Explained features of car I was not familiar with. And I have had good experience with service dept based on other 2 vehicles I purchased at Muller. More
Other Employees Tagged: Brian Reynolds
April 28, 2011
Brian was very knowledge about Honda products and the competitors. He helped us find the right car for us and was not pushy or demanding like other car dealerships. It was a very pleasant experience and competitors. He helped us find the right car for us and was not pushy or demanding like other car dealerships. It was a very pleasant experience and I would highly recommend Brian and Muller to others looking to purchase a Honda. More
Other Employees Tagged: Brian Reynolds
April 28, 2011
Excellent sales experience. Brian was easygoing but professional and accommodated all of our requests. The kids area was a definite plus. The cars we requested were ready when we got there. We got t professional and accommodated all of our requests. The kids area was a definite plus. The cars we requested were ready when we got there. We got the very best price and a fair value for our trade. I found a small surface scratch on the C pillar upon delivery and it was handled immediately without questions. I have and will continue to recommend Muller to anybody who asks. More
Other Employees Tagged: Brian Reynolds
February 23, 2011
We went to Muller with an internet quote and asked for Brian Reynolds based on a prior recommendation on an internet website. We were looking for a particular model and color and called first. Brian had t Brian Reynolds based on a prior recommendation on an internet website. We were looking for a particular model and color and called first. Brian had the exact vehicle waiting for us to test drive when we arrived. He was very nice, matched our internet price quote without any haggling. There was no pressure to buy add ons. We drove the vehicle home very happy that afternoon. More
Other Employees Tagged: Brian Reynolds
February 03, 2011
Our salesperson, Brian Reynolds, and the General Sales Manager, Joel Enright, were a pleasure to work with. My wife and I have purchased about 35 cars in our lifetimes and heard all of the stories we'd c Manager, Joel Enright, were a pleasure to work with. My wife and I have purchased about 35 cars in our lifetimes and heard all of the stories we'd care to hear about how the car we want is "rare" and "in high demand", when we were negotiating to buy it, and yet when we went to trade it in, the story changed to "your vehicle is not in high demand, because no one wants that 'rare' feature" that made it so expensive when we bought it. Brian and Joel did none of that. They were matter-of-fact in offering a purchase price on our new vehicle and a value for our trade-in, and then negotiated in good faith to reach a net price that neither side liked, but we could both live with. When I commented on that to Joel after the deal, he attributed their straightforward pproach to Mr. Muller and his business philosophy. This was our first dealing with Muller Honda, and yet they treated us with a respect that is uncommon in the auto industry. If you are in the market for a Honda, you should give them a look. I don't think you will be disappointed. More
Other Employees Tagged: 4
January 28, 2011
Muller Honda has been our dealership of choice. We have purchased/leased our last 4 vehicles from them. They are overwhelmingly the best Honda dealership (and best dealership overall) of any we have tried purchased/leased our last 4 vehicles from them. They are overwhelmingly the best Honda dealership (and best dealership overall) of any we have tried. We tried to experiment with a new vehilcle or dealership on our most recent purchase, however the whole process and customer service was no where near what Muller Honda can provide. I can't imagine working with anyone else. The process is simple, no-hassle, and quick. Thank you Muller Honda! More
Other Employees Tagged: Brian Reynolds and Business Manager
November 30, 2010
The salesperson Brian Reynolds was very professional, friendly, and respectful. We had done our research and had a good idea of what we wanted to pay. The price negotiation was quite professional with no friendly, and respectful. We had done our research and had a good idea of what we wanted to pay. The price negotiation was quite professional with not any haggling at all. Overall experience was very good. More
Other Employees Tagged: Brian C.M. Reynolds
November 27, 2010
Brian and the sales manager did a great job cutting through the red tape. They provided a lease price that I could live with. Brian did an excellent job explaining the features of the Accord. They also through the red tape. They provided a lease price that I could live with. Brian did an excellent job explaining the features of the Accord. They also allowed me to change the delivery date (two weeks earlier) with a smile and no complaints. More
Other Employees Tagged: Brian Reynolds
November 19, 2010
The Process of buying my first car was painless and clear. They completly eliminate the stigma of dealers that are trying to trick you into spending more money on a car that isn't what you. The employe clear. They completly eliminate the stigma of dealers that are trying to trick you into spending more money on a car that isn't what you. The employees just want to help you buy a car and its as simple as that. Simple. Fantastic service. More
Other Employees Tagged: Brian Reynolds

