Brian Reuss
Brian Reuss at Ed Napleton Honda St. Peters

Brian Reuss

Sales and Leasing Consultant

Ed Napleton Honda St. Peters

4780 North Service Rd.
St. Peters, MO 63376

4.7
112 Reviews
4.7

112 Reviews

Write a Review

Dealership Experience

4 yrs, 7 mos

Industry Experience

4 yrs, 7 mos

Specialties & Trainings

Costco Specialist

Truecar Specialist

112 Reviews of Brian Reuss

June 17, 2024

Dealership Rating
Employee Rating

Brian, the Costco auto program manager, is dishonest and unprofessional. He claims that the Costco savings only added up to $86. The Costco program has always saved me hundreds, if not thousands of dollars More

by Stilllaughing
Sales Price Transparency
Recommend Dealer
No
Jun 18, 2024

Stilllaughing responded

Serve me in the future?? I’ll never buy from you, and I will share my story with everyone thinking of buying from you.

March 07, 2024

Dealership Rating
Employee Rating

Brian was awesome in my Costco automotive purchase for my CRV he was very easy to work with and honest More

by Bryan Arnold
Recommend Dealer
Yes
Mar 12, 2024

Ed Napleton Honda St. Peters responded

Hi, we're glad to hear our staff took such great care of you, Bryan! We hope we can continue to be of service to you down the road!

March 07, 2024

Dealership Rating
Employee Rating

Brian Reuss was friendly, professional, and accomodating. I drove three almost identical CR-Vs and he was really chill. I would recommend him to anyone. Tom Dempsey took my concerns seriously and really m More

by timbusse102
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Dempsey

Mar 10, 2024

Ed Napleton Honda St. Peters responded

Hi, we're glad to hear our staff took such great care of you! We hope we can continue to be of service to you down the road!

November 29, 2023

Dealership Rating
Employee Rating

The car that I was interested in was listed at one price online and I verified that price with the first salesman that contacted me. When the manager called me the following day there was a $10,000 dealer m More

by justin.mitchell79
Sales Price Transparency
Recommend Dealer
No
Dec 15, 2023

Ed Napleton Honda St. Peters responded

Hi Justin, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. We'd like the opportunity to discuss this with you. Please reach out to us at (314) 486-9292 at your earliest convenience to discuss how we can turn your experience into a positive one.

November 15, 2023

Dealership Rating
Employee Rating

We choose this dealership because they participate in the Costco auto buying program. The vehicle we ended up purchasing was excluded from the program, but we received many of the benefits of the program. More

by theresamccb
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Thad Lewis

Dec 15, 2023

Ed Napleton Honda St. Peters responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Safe travels!

October 27, 2023

Dealership Rating
Employee Rating

Brian helped our family purchase a car recently. He listed to our needs and wants and paired us with a vehicle that met our needs. I have already recommend him to some friends and family looking to More

by Heather Browne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 14, 2023

Ed Napleton Honda St. Peters responded

Hi Heather, we are pleased to hear about your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! Thanks for the recommendation, and have an amazing day!

October 23, 2023

Dealership Rating
Employee Rating

Great service! He was very honest and kind when helping me with my new minivan. More

by ashley.m.mc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Robert Harris

October 01, 2023

Dealership Rating
Employee Rating

As with every consumer, we had many fine places to choose to buy our Honda CRV. Brian stood out as the most honest, forthright, and "no games" -- we appreciated this and chose Brian to be "our guy". A call More

by Lindsay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jacob Kimble

Oct 03, 2023

Ed Napleton Honda St. Peters responded

Hi Lindsay, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Our team is available should you require any extra help.

September 29, 2023

Dealership Rating
Employee Rating

Brian was great and transparent. Made the buying process much less stressful. Thank you Napleton and Brian! More

by kristopher6004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 01, 2023

Ed Napleton Honda St. Peters responded

Hi, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

July 13, 2023

Dealership Rating
Employee Rating

Sleazy tactics that I hoped were gone in the car buying world. Don’t fall for it. Go somewhere else. They’re going to try to sell you stuff that you don’t need, at ridiculous prices, and say it’s impossibl More

by windwardglue
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Tom Dempsey, Justin Milantoni

Aug 12, 2023

Ed Napleton Honda St. Peters responded

Hello, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (314) 486-9292 so we can work towards a resolution. We look forward to hearing from you.

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