Brian Palma

Great service with a smile. First time with new EV. Make sure car is reset to driver mode instead of demo mode First time with new EV. Make sure car is reset to driver mode instead of demo mode More

by tea61778 Verified Customer Verified Customer

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THIS DEALERSHIP HAS ALWAYS BEEN FRIENDLY AND POLITE TO ME. THEY ARE ALWAYS HELPFUL AND VERY KI9NG ME. THEY ARE ALWAYS HELPFUL AND VERY KI9NG More

by TD1068 Verified Customer Verified Customer

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Fair dealer with a great selection of inventory Their prices are always in a fair range and allow some bargaining. prices are always in a fair range and allow some bargaining. More

by r.pascale1 Verified Customer Verified Customer

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Kenny was very helpful but my problem with my brakes still exits. Need to make another appointment to resolve issue. still exits. Need to make another appointment to resolve issue. More

by rweinfeldt Verified Customer Verified Customer

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Courtesy and professional staff is a pleasure to work with would recommend them to anyone with would recommend them to anyone More

by bblair79 Verified Customer Verified Customer

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Left oil filter loose and leaked went all over the road the day after an oil change the day after an oil change More

by rjhrubic Verified Customer Verified Customer

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I have had good service to date. All advisors are courteous and have always identified services in advance. All advisors are courteous and have always identified services in advance. More

by mslcaruso Verified Customer Verified Customer

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Bridgewater Chevrolet Dealership sold a possible Lemon & has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership has been holding my vehicle for 95 days. No resolution, no answers, no rectification. Sharing my experience with Bridgewater Chevrolet Dealership on Us-22 here- as I have received no response from service OR management regarding my 2020 Silverado, which I purchased from this dealership in January 2023. Since July 13, 2024, when the truck randomly stalled in the middle of a highway, my truck has since then been in the shop for an astounding 95 DAYS without a resolution. GM engineers have not only been unable to pinpoint the issue, but the dealership themselves (Bryan Ferraez, Bryan Palma, Anthony Basilici, David Ferraez) have been leaving me completely in the dark. For almost ONE HUNDRED DAYS. A vehicle I am paying for monthly to this day. On September 28th, Bryan Ferraez responded to an email I had sent to multiple others, stating he will have the situation taken care of or at least looked at by that Monday. I have NOT received any form of an update from Bryan or any of the others since. Currently, there's an ongoing TAC case, but GM has not approved a buyback, opting instead to keep "investigating the problem". As a customer who relies on this vehicle for both personal and business use, the prolonged downtime has resulted in lost opportunities and income. The entire experience has been deeply disturbing and UNETHICAL. Communication has been challenging; I've often found myself having to make multiple follow-up calls, which even then leaves me with no answers. As a loyal Chevy customer, this situation has left me questioning my brand loyalty, especially since this is my third Silverado, and after my experience, it may very well be my last. I will be going public from this point on, sharing this experience with anyone who is in the market for a vehicle, and as for those contemplating purchasing from Bridgewater Chevrolet on US-22, I highly advise you spend your well earned money elsewhere. More

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Service was excellent and quick! It's just that the prices a bit high, if there could be a rewards system for long-time customers or I can be informed of it if it already exists, I w It's just that the prices a bit high, if there could be a rewards system for long-time customers or I can be informed of it if it already exists, I would greatly appreciate it! More

by michaelrangel37 Verified Customer Verified Customer

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Scott was very professional and understood my concern with the vibration I was experiencing in my ride on my 2024 Silverado 3500HD I’m very happy with the balancing of my tires. with the vibration I was experiencing in my ride on my 2024 Silverado 3500HD I’m very happy with the balancing of my tires. More

by dpsawka Verified Customer Verified Customer

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