Brian Pahnke

Great people to deal with, transparent no hidden fees just straight up good deals. Probably will contact them in the future for a newer pick up. just straight up good deals. Probably will contact them in the future for a newer pick up. More

by colklinke Verified Customer Verified Customer

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Staff is great. I love that they are not pushy. Brian answered all of our questions. If he didn't know the answer he seeked out the answer. This is our 3rd veh I love that they are not pushy. Brian answered all of our questions. If he didn't know the answer he seeked out the answer. This is our 3rd vehicle from Lenz. More

by ami.micoley Verified Customer Verified Customer

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First time we used you. We found a specific truck we were looking for. The price was good. There were 3 software recalls on the truck. I thought they should have been de We found a specific truck we were looking for. The price was good. There were 3 software recalls on the truck. I thought they should have been dealt with by Lenz. The under belly corrosion was not done timely. Cost of non quality hits all companies. More

by tod3344 Verified Customer Verified Customer

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The truck I purchased from Lenz had issues the day I bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days bought it then less than a month later and they refused to repair unless I paid for it. They only stand behind the vehicles they sell for seven days after the sale, anything beyond that your on your own. It’s all about making the sale after that good luck. More

by venturellida Verified Customer Verified Customer

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Great place to get your next truck. Steff is very friendly and helpful. Trucks always are clean and a good value. Steff is very friendly and helpful. Trucks always are clean and a good value. More

by Ebierer Verified Customer Verified Customer

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Very professional team at Lenz. They helped me find my car and get financed and were there every step of the way to make sure I felt comfortable and stayed informed on everything an They helped me find my car and get financed and were there every step of the way to make sure I felt comfortable and stayed informed on everything and how the process worked. Thank you Brian, Dave and Bill! More

by Gabriel Golden Verified Customer Verified Customer

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The vehicle was delivered in excellent condition as marketed. Support staff online sale very easy. Delivery was timely as well. marketed. Support staff online sale very easy. Delivery was timely as well. More

by joeinnaperville Verified Customer Verified Customer

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Felt like we were more of an inconvenience than a customer. Salesman spoke entirely to fast. Waited over 30mins to speak with financing. Purchased a dirty vehicle on an empty gas tank. Salesman did p customer. Salesman spoke entirely to fast. Waited over 30mins to speak with financing. Purchased a dirty vehicle on an empty gas tank. Salesman did put enough fuel in it for my wife to drive home in the snowstorm, so that was good! Zero negotiating with me even after I pointed out scratches and heavy chips he didn’t even know about. His answer was always “that’s factored into the price!” Now I’m out another $800 to fix the hood. My bank called me to tell me after the purchase that we actually qualify for a lower interest rate that was assigned due to being an existing customer. But I did like Dave’s flashy Rolex. I work as a Union Contractor with hundreds of coworkers, they told me Not to purchase from Lenz, they were right. Lesson learned. More

by Cris Fezatte Verified Customer Verified Customer

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Always very friendly and willing to help with any questions and concerns. Will definitely buy here again! questions and concerns. Will definitely buy here again! More

by Isaac S. Verified Customer Verified Customer

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I appricate the great service by getting me in as i was coming thru town coming thru town More

by jim.viaene Verified Customer Verified Customer

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