Brian Otto
Brian Otto at City Chrysler Dodge Jeep Ram Fiat of Brookfield
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Brian Otto

Parts Manager

City Chrysler Dodge Jeep Ram Fiat of Brookfield

19100 W Capitol Dr
Brookfield, WI 53045

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4.4
36 Reviews
4.4

36 Reviews

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36 Reviews of Brian Otto

November 21, 2024

Dealership Rating
Employee Rating

Working with Dannica was an amazing experience! She was incredibly knowledgeable about the vehicles we were interested in and answered all our questions with ease. Her friendly and approachable dem More

by Eabwl1107
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Dannica Jefferson

Nov 22, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to write this review. Our customers are our top priority and your feedback is greatly appreciated! Dannica and all of us at City Chrysler Dodge Jeep Ram Fiat of Brookfield are glad to have you as a customer. Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

October 14, 2024

Dealership Rating
Employee Rating

Austyn and his crew have been awsome too work wit - ever attentive, my new ForeverDEALER More

by crjohn1
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Austyn Rennhack

Oct 14, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Austyn here at City Chrysler Dodge Jeep Ram Fiat of Brookfield . Dan Brasil Director of Sales Operations dbrasil@cityautogroup.com

September 24, 2024

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Excellent service, clean and professional. We’ve been purchasing cars here for years due to the honest and fair service. More

by Kcdpueblo
Sales Price Transparency
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Recommend Dealer
Yes
Sep 26, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great customer service. If there is anything we can assist you with in the future, please let us know. Bryan Davis - bdavis@citycdjrfbrookfield.com

September 05, 2024

Dealership Rating
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i received excellent treatment and felt i got a good deal. i am confident that the service department will provide me with same level of care . More

by HOLLATZFAM
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 05, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again! Bryan Davis - bdavis@citycdjrfbrookfield.com

June 14, 2024

Dealership Rating
Employee Rating

I like the vehicle. I like the salesperson. Disliked all other aspects of the process. Felt taken advantage of when all was said and done (especially the $1,995 "non opt More

by JHAFER82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alex Garcia, Dannica Jefferson

Jun 20, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Bryan Davis - bdavis@citycdjrfbrookfield.com

May 31, 2024

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Great experience and a lot of inventory. Very smooth transaction and happy with the car. More

by Dav90125
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brian Hetrick, Austyn Rennhack

May 31, 2024

City Chrysler Dodge Jeep Ram Fiat of Brookfield responded

Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing City Chrysler Dodge Jeep Ram Fiat of Brookfield . Bryan Davis - bdavis@citycdjrfbrookfield.com

November 30, 2023

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ITS THE ONLY PLACE I TAKE ALL MY CARS, I TRUST THE STAFF AND MY MECHANIC, I KNOW I WONT BE BACK FOR A REWORK BECAUSE THE WORK IS DONE RIGHT THE 1st TIME. More

by LYTNGWHEEL
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Austyn Rennhack, Gabriel Zweifel , Madeline Fellows, RYAN THE MECHANIC HE IS THE MAIN REASON I COME TO BROOKFIELD.

November 30, 2023

Dealership Rating
Employee Rating

When I purchased my 2019 Jeep GC I also purchased warranty and other benefits. I am disappointed to learn that due to change in ownership you will not honor some of my warranty provisions that I had More

by wmudge4
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No

Other Employees Tagged: Gabriel Zweifel

November 22, 2023

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Fantastic service experience. Mike kept me informed of the progress of the repairs. Facility looks great with the recent remodel. Great staff, keep up the great work! More

by Chris C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Zweifel, Dannica Jefferson , JP Scala

October 30, 2023

Dealership Rating
Employee Rating

Danica was a pleasure to deal with. She was very knowledgeable and efficient. She listened to what I wanted and delivered. I have leased a number of jeeps from this dealership and my e More

by chuckm0587
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brian Hetrick, Dannica Jefferson , Shawn Feldman

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