Dealership Experience
7 mos
Specialties & Trainings
Ford Certified Service Advisor
6 Reviews
Write a Review6 Reviews of Brian Osborn
September 21, 2024
They were friendly, professional, and kept me in the loop on the status of our truck. We had some parts that were hard to locate and they were able to find them and complete our repairs as fast as humanly po on the status of our truck. We had some parts that were hard to locate and they were able to find them and complete our repairs as fast as humanly possible so we could get our truck back. We could not be happier with the service received and have decided that all future service and repair work will be done there. More
Other Employees Tagged: Daniel Milczanowski, Alex Roberts
September 17, 2024
Some were OK others were condescending. I was trying to get to Ft. Worth and had trouble with my truck. I was told it would take up to 5 days to fix and would cost 2200.00 to fix. I elected I was trying to get to Ft. Worth and had trouble with my truck. I was told it would take up to 5 days to fix and would cost 2200.00 to fix. I elected to drive slow and got home. At which time I was presented a bill of 149.00. For estimating my problem.As you might guess I cannot recommend your dealership to anyone. More
September 16, 2024
Took an hour and a half to get an oil change and tire rotation that I had an appt for. Was told that they couldnt patch my tire (so I had another mechanic do it.) Also was hit on and made uncomfortable i rotation that I had an appt for. Was told that they couldnt patch my tire (so I had another mechanic do it.) Also was hit on and made uncomfortable in the waiting room. More
Other Employees Tagged: Alex Roberts , Was hit on by a man named Kevin, not Castillo.
September 12, 2024
This was THE best experience I have ever had at a dealership. Brian went above and beyond to give me the best service and best price possible! Definitely going back for all my car needs! dealership. Brian went above and beyond to give me the best service and best price possible! Definitely going back for all my car needs! More
September 09, 2024
Best in customer service and respect clearly tells us that you are doing well 👍 and car has had all service ty all at canton Ford that you are doing well 👍 and car has had all service ty all at canton Ford More
Other Employees Tagged: Jordan Nichols, Alex Roberts, Jimmy Mihlan, Kevin Castillo, Aaron Pozos, Bruce Hendrix, Trent Gonzales , Kevin Jones
September 07, 2024
Great staff and really great service . The team there is always kind and friendly. I will recommend this place . The team there is always kind and friendly. I will recommend this place . More
Other Employees Tagged: Alex Roberts