Brian Merrell | Page 8

I had a great experience dealing with Eli and Brian. Excellent service from the first call to picking up my vehicle. I hope to do business with them and MB of Salem in the future. Excellent service from the first call to picking up my vehicle. I hope to do business with them and MB of Salem in the future. More

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Brian Merrell, Eli and the entire team at MB Salem were great to work with when purchasing my Sprinter van. Brian guided me through the ordering process knowing which options on the van were preferred for great to work with when purchasing my Sprinter van. Brian guided me through the ordering process knowing which options on the van were preferred for my use as well as knowing which options would be challenging due to the supply chain availability. The communication was always clear and prompt with Brian and Eli. There was never an admin error or delay. When I arrived in Salem all the way from Vermont, Brian had everything ready so the purchase/turn over process would be smoother than butter :) More

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Brian Merrell all star review, genuinely made us feel like family and got us into our dream Sprinter 4x4. Truly a good human being all around and it showed throughout the entire purchase process. like family and got us into our dream Sprinter 4x4. Truly a good human being all around and it showed throughout the entire purchase process. More

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Brian and Eli are absolute professionals. We operate a business requiring many vans. I always enjoy the time I spend with these gentlemen. Brian brings a massive amount of experience and i We operate a business requiring many vans. I always enjoy the time I spend with these gentlemen. Brian brings a massive amount of experience and industry knowledge. He doesn’t screw around and is ALWAYS true to his word. Do yourself a favor and call MB Sprinter of Salem. More

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There is something refreshing about sales being about the customer needs - what a lost art! Brian, Eli and the Mercedes Salem Sprinter Team (and finance) went over and beyond to make it a quick, informative, customer needs - what a lost art! Brian, Eli and the Mercedes Salem Sprinter Team (and finance) went over and beyond to make it a quick, informative, and a friendly experience. It was all about how they could make it easier on us. With so much anxiety typically with a large financial purchase - the trust and honesty that came from their team was more than refreshing. My small business has had large hits from the pandemic this past few years and this was a big deal! Thank you for all your support, partnership, and friendship. Can't wait to cruise by and say "Hi" to the team with our new Sprinter. Class acts! Cannot Recommend them enough! More

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Worked with Brian Merrell and Eli Guevara on our purchase of a new 4x4 Sprinter. Brian helped make sure we understood what each of the options were and helped us order exactly what we wanted. From my exper of a new 4x4 Sprinter. Brian helped make sure we understood what each of the options were and helped us order exactly what we wanted. From my experience test driving at other dealer locations - they seemed to only be interested in selling us what they had on the lot at an inflated price. That was never the case with MB of Salem. Once the van was delivered, Eli did a wonderful job walking us through the features on our van and getting us connected with the MB apps. We wanted to limit our in person time while picking up the van so Brian made sure all of the paperwork was ready to go and Eli promptly met us outside to go over the van. Very please with our experience at MB of Salem. More

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Great experience. Brian and Eli kept us updated on the progress of ordering our van, letting us know when it was there, and walking us through the purchasing process. They are obviously very knowledgeabl progress of ordering our van, letting us know when it was there, and walking us through the purchasing process. They are obviously very knowledgeable of the product and are enthusiastic to share their pride in the line. They were thorough in explaining all of the ins and outs of the vehicle and how to contact them if issues came up. More

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From the first phone call I made to the dealership, I was treated like a valued customer, and Brian was determined to find me the van that our company needed despite the massive van shortage. Eli was very treated like a valued customer, and Brian was determined to find me the van that our company needed despite the massive van shortage. Eli was very helpful and easy to work with. The whole process was easy, and we ended up with exactly what we wanted, and for several thousand less than another dealer we had talked to! I would highly recommend working with them, and I will be back when we are ready to buy our next van. -David More

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Just bought my new sprinter from Mercedes in Salem Or. Brian and Eli were wonderful to work with. Brian was very helpful and knowledgeable about the sprinter van and so was Eli. Very pleasant to work with Brian and Eli were wonderful to work with. Brian was very helpful and knowledgeable about the sprinter van and so was Eli. Very pleasant to work with. It was by far my best experience when buying a new vehicle. More

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Eli and Brian have been great to work with. I've purchased 4 Sprinter vans from them this year (2021) and each time the process has been very quick and painless. I will definitely be back. purchased 4 Sprinter vans from them this year (2021) and each time the process has been very quick and painless. I will definitely be back. More

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