Brian Merrell | Page 7

What a warm welcome we received from Brian and Eli! From the initial contact, through the order process and delivery scheduling we were always kept informed in a friendly, professional manner. They int From the initial contact, through the order process and delivery scheduling we were always kept informed in a friendly, professional manner. They introduced us to our new Sprinter with knowledge, helpfulness and consideration- very enjoyable. It was the best auto experience we’ve ever had, many thanks! More

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Knowledgeable. Honest. Fair. Personable. Reliable. Everything I look for in doing business with someone. Certain to be a repeat customer. Is 6 stars an option? Ph Honest. Fair. Personable. Reliable. Everything I look for in doing business with someone. Certain to be a repeat customer. Is 6 stars an option? Phil Salem More

by SALEMSHRED Verified Customer Verified Customer

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Brian found me another beautiful Sprinter van despite a problematic supply chain. Eli walked me through the new van's controls and set me up on the MBme app. It was a very easy and pleasant experience. I' problematic supply chain. Eli walked me through the new van's controls and set me up on the MBme app. It was a very easy and pleasant experience. I've purchased several vans from MBSalem and will reach out again when I need another. More

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I had a great experience with Eli and Brian when I was picking out a sprinter van! They were very helpful with the whole process. Afterwards I had a couple of minor issues with the van and they were hel picking out a sprinter van! They were very helpful with the whole process. Afterwards I had a couple of minor issues with the van and they were helpful getting everything squared away. Super thankful for the help and making sure we were 100% good to go! We looked at a few different dealers in the PNW and these guys were top notch through the whole experience! More

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Brian and Eli treated me exceptionally. Both of them treated me like a valued customer from beginning to end. I would recommend anyone looking for a sprinter to come see Brian and Eli at Me Both of them treated me like a valued customer from beginning to end. I would recommend anyone looking for a sprinter to come see Brian and Eli at Mercedes Benz of Salem More

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Service advisor kept me well informed even tho the job took a longer than expected. took a longer than expected. More

by MKAZMIRUK90 Verified Customer Verified Customer

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Our friend sent us to Brian Merrell, the Sprinter Brand Manager, at Mercedes Benz of Salem, OR after we got the runaround from California dealerships. We called and spoke with Eli Guevara. It was our lucky Manager, at Mercedes Benz of Salem, OR after we got the runaround from California dealerships. We called and spoke with Eli Guevara. It was our lucky day!! A 144” 4 x 4 had become available. Brian is a seasoned pro and his build was perfect down to every last detail, so no changes were needed on the order. Eli was very professional and attentive from start to finish. He gave us personalized, un-rushed attention. He went out of his way to answer all of our questions, provided build updates, and followed up with us after we drove the sprinter home. Our sprinter van purchase was a very positive experience thanks to Eli, Brian, Mike (General Sales Manager) and Tiffani (Finance Manager). This is the perfect team! More

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Good customer service, Brian and Eli are the best. Thanks a lit, will be back again Thanks a lit, will be back again More

by MIKEFLE Verified Customer Verified Customer

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From the minute I spoke with Eli Guevara and Brian Merrell at the Mercedes-Benz Sprinter of Salem, I knew I had found the right spot to order my Sprinter van for upfitting. In contrast with dealers i Merrell at the Mercedes-Benz Sprinter of Salem, I knew I had found the right spot to order my Sprinter van for upfitting. In contrast with dealers in Portland, Eli took the time to explain my options, help me find ways to get the best product for the price and made a somewhat confusing process easy to access. Not only was the price far better than I expected, their additional services and support were offered with kindness and integrity (and much cheaper than dealers in Portland are charging). You can't go wrong with these people and this dealership. If you are interested in a Sprinter, you need to make the drive to Mercedes Benz of Salem. More

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I just picked up my brand new 2022 144 4x4 Sprinter from Mercedes-Benz of Salem on Friday after going through the ordering process. I worked with Brian Merrell and his assistant Eli Guevara to get the exact Mercedes-Benz of Salem on Friday after going through the ordering process. I worked with Brian Merrell and his assistant Eli Guevara to get the exact van that I wanted. Both of those guys were incredibly knowledgeable and professional with every step of the ordering and sales process. They were totally familiar with all of the factory add-ons and answered all of my questions with expertise and sincere guidance. I always felt like I was getting the red carpet treatment with them and that they were helping me to attain my dream vehicle. I highly recommend to anyone looking to buy a Sprinter to contact Brian and Eli at Mercedes-Benz of Salem as those two professionals will work hard to get the customer an awesome van. More

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