![Brian Merrell at Mercedes-Benz of Salem](https://cdn-user.dealerrater.com/images/dealer/14331/employees/0d0b778fed9c.jpg)
Dealership Experience
21 yrs, 1 mo
Industry Experience
30 yrs, 5 mos
Languages Spoken
English
124 Reviews
Write a Review124 Reviews of Brian Merrell
August 18, 2024
Service stuff very knowledgeable about their game Thank you so much for your work will be back you so much for your work will be back More
Other Employees Tagged: Don Post, Darren S, Tony Cole, Evan Carroll
August 14, 2024
Absolutely awesome experience. I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent I rolled in, signed the pre-negotiated paperwork and was in my van getting the walk through within 30 mins. Fair pricing, great selection, excellent service. This is my second van from Mercedes of Salem and both times it was a fantastic experience. More
Other Employees Tagged: Abel Cardona, Eli Guevara
July 03, 2024
Extremely impressed with my auto buying experience with Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business Brian and Eli. They were professional, courteous and took time to answer all my questions and concerns. I felt zero pressure and loved doing business with them. Truly an amazing experience. More
Other Employees Tagged: Eli Guevara
June 23, 2024
A really nice place and really good attention with clients, I’ll recommend it one hundred porcent clients, I’ll recommend it one hundred porcent More
Other Employees Tagged: Eli Guevara
May 29, 2024
It was a very friendly, open, and honest transaction. It could not have gone smoother. It could not have gone smoother. More
Other Employees Tagged: Eli Guevara, Jeff White
May 20, 2024
I reached out online and inquired about a sprinter van, was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been ove was very quickly called from the dealership, and Eli followed up with me multiple times. He was supported by his manager, Brian, and they’ve been over backwards to just make sure I had a good experience. They were very genuine in their conversation, we actually got along great and made a great friendship, which was amazing actually. This is the second time I’ve bought from this dealership, and so far they are literally batting 1000. You won’t get a better price anywhere else, you may as well come here for a good experience. It turns out there are still some great customer service businesses. Sincerely, thanks Eli and Brian More
Other Employees Tagged: Eli Guevara
April 23, 2024
We just purchased a Sprinter Van from Brian Merrell and we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing we are truly grateful for his customer service. I shopped around and spoke to many dealers before deciding to go with Mercedes of Salem. The pricing was fair and below what most dealers quoted. Dealing with Brian was like working with an old friend. His non pressured approach and integrity was refreshing and I came away feeling that I had a new friend. When it came time to pickup the van Brian and his partner Eli took time to explain all the features and functions of the van. I felt well taken care of and would highly recommend these guys. A few days before picking up the van, I happened to mention to Brian that I was looking particular piece of flooring for the van. A few days later after the sale, Brian contacted me and sent me a link on Craig’s list with the van floor I was looking for. That pretty much sums up the kind of person Brian is. Thank you Brian and Eli for changing my opinion on purchasing a vehicle, the transaction went well above and beyond my expectations. Wishing you much success in you sales endeavors!!! David and Stacey Lang More
Other Employees Tagged: Eli Guevara
April 20, 2024
Absolutely amazing customer service and professionalism. Best dealership experience I’ve had by far. A+ Best dealership experience I’ve had by far. A+ More
Other Employees Tagged: Eli Guevara
April 12, 2024
March 06, 2024
Eli & Brian made purchasing our new Sprinter van a seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer seamless process; they worked with us remotely from outside of the Salem area and it couldn't have gone more smoothly. They were focused on customer service and committed to getting us exactly what we needed, and we felt that Eli was excited about this purchase as we were. They provided the best experience we have ever had at an automotive dealership. More
Other Employees Tagged: Brian Merrell