Brian McClain

My husband and I were looking for our first Volvo XC90 and eager to get our current vehicle traded in. We started at West County Volvo, Tom was a very eager Beaver to connect with us in the parking lot. W and eager to get our current vehicle traded in. We started at West County Volvo, Tom was a very eager Beaver to connect with us in the parking lot. We told him the things we were looking for and he went to "look at his inventory." We waited in the parking lot for 20 minutes before we went looking for him, he was with another customer and had forgotten about us. Cool. We left for Dean Team Volvo and met Pat at the door. He took the time to sit in the vehicle and explain the features, he answered our questions and listened to our specific requests. He didn't have a car that fit the list but he quickly located one at another dealership. Within three days he had the car claimed on our behalf and had it transported to the dealership. It was the easiest car buying experience of our lives - by far. Highly recommend that entire office - from sales to financing to service - nothing but the best. Skip the rest, go to Pat. More

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Paul Thoman provided an exceptional car-buying experience. From seamless negotiations to outstanding service, he demonstrated clear communication, professionalism, and expertise, making the proces experience. From seamless negotiations to outstanding service, he demonstrated clear communication, professionalism, and expertise, making the process smooth and easy to understand. More

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Paul Thoman and the team at Volvo provided exceptional service, going above and beyond to assist us with a unique situation. Their dedication, patience, and expertise ensured a seamless experience and out service, going above and beyond to assist us with a unique situation. Their dedication, patience, and expertise ensured a seamless experience and outstanding results. Highly recommend! More

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My husband and I were looking for our first electric vehicle. We planned to go through CarMax but found this blue Chevy Bolt via cars.com and decided to check it out first. We texted to see if car was a vehicle. We planned to go through CarMax but found this blue Chevy Bolt via cars.com and decided to check it out first. We texted to see if car was available and got a text right back that it was available and were able to set up an appointment to see the car via text. Paul was great at showing us the car and asking our needs without being an overly pushy sales guy. We both felt he wanted to make sure we were happy with the car and that it met our needs and not just make the sale. We traded in our Hyundai Sonata and were given a very fair trade in value. The whole process including test drive, going over car details, trading in our car, getting approved for loan, and driving the car away was a total of 3 hours!! Seriously one of the best experiences we have had buying a car. I recommend finding the car you want to see online and making an appointment with Paul. He will take amazing care of you!! Tell him Nancy Johnson sent you!! More

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Great customer service and helped us find a great car for our daughter. Paul Thoman was awesome to deal with!! Highly recommend Dean Team for car purchase!! our daughter. Paul Thoman was awesome to deal with!! Highly recommend Dean Team for car purchase!! More

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Paul is such a nice man! He is knowledgeable, he listens and he can find exactly what you want. We were looking for our 16 year old daughter so we had a certain price point a He is knowledgeable, he listens and he can find exactly what you want. We were looking for our 16 year old daughter so we had a certain price point and knew we wanted something older with her being a new driver. He is not pushy and takes a lot of time to make sure you love the car. You have to go see Paul! It’s so nice to have someone you trust in this business. We are very happy and will be going back for our next car. More

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Paul Thoman is an amazing sale Consultation. Everything went smooth for negotiation to buy a car. Amazing Service, Easier to understand and Strong Sense of Professionalism. Everything went smooth for negotiation to buy a car. Amazing Service, Easier to understand and Strong Sense of Professionalism. More

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My dream car for now is the Kia Telluride. I check this dealership Internet site and all the specifics I wanted to know about the SUV - now all I had to do was test drive it. On the next day I check this dealership Internet site and all the specifics I wanted to know about the SUV - now all I had to do was test drive it. On the next day, I visited the dealership, and Paul was on the used car lot waiting for me. He as well as Brian provided outstanding customer service towards me. The right price and the right terms allowed me to drive my dream suv home that day! Thank you More

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Mr. Paul was great. From the time we met and shook hands til the time I pulled off the lot. He was very informative and did not leave out any information. His customer service is unmatched, he listened to w til the time I pulled off the lot. He was very informative and did not leave out any information. His customer service is unmatched, he listened to what I wanted and he got the job done. I’ve heard a lot of mixed feelings when purchasing a car but I must say my experience was nothing short of amazing. This was my first time purchasing a car and the whole process was quick and seamless. I would definitely do it all over again. If you’re looking for a car new or used Mr. Paul is the guy you want to go and see! More

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We worked with Paul last week on the purchase of a used 4runner. Paul was very patient and detailed when answering our questions. We hope to work with him in future on the next car purchase. 4runner. Paul was very patient and detailed when answering our questions. We hope to work with him in future on the next car purchase. More

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