Brian Jensen
Brian Jensen at Southlake Nissan

Brian Jensen

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

Contact Me
4.7
113 Reviews

Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,

Dealership Experience

22 yrs, 2 mos

Industry Experience

22 yrs, 2 mos

4.7

113 Reviews

Write a Review

113 Reviews of Brian Jensen

September 22, 2025

Dealership Rating
Employee Rating

Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon , Joshua Anderson

Sep 23, 2025

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

Dealership Rating
Employee Rating

Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 22, 2025

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

Dealership Rating
Employee Rating

The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 24, 2025

Dealership Rating
Employee Rating

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 25, 2025

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

August 15, 2025

Dealership Rating
Employee Rating

My fluids were not topped off. I was supposed to get a call when service was completed did not happen. My underbelly carriage is not properly hooked up when I called about my exten More

by trudledge91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2025

Southlake Nissan responded

Trudledge, we are extremely sorry to hear about this experience. We would like to talk about this situation with us. WIth your actual name not being on the review, or what kind of car you drive it is hard for us to find out who you are, and how to contact. If you could please respond to this with your full name, and what car you have so we can further investigate. Thank you!

August 14, 2025

Dealership Rating
Employee Rating

Southlake Nissan is outstanding. They are knowledgeable and professional. Brian, Ryan, Carlos and Nick in service are the best. The entire service team works hard for the customer. More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon , Ryan, Will.

Aug 18, 2025

Southlake Nissan responded

Thank you for the wonderful feedback! We’re so glad to hear that Brian, Ryan, Carlos, Nick, and our entire service team provided you with knowledgeable and professional care. We’ll be sure to share your kind words with them. And a big shoutout to Will B. for being your go-to in sales! We truly appreciate your recommendation and look forward to serving you again.

August 13, 2025

Dealership Rating
Employee Rating

Excellent service and employee's. Love Southlake Nissan!! Will be buying my next car there for sure! More

by SueHoevet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 14, 2025

Southlake Nissan responded

Thank you so much for your kind words! We’re thrilled to hear you love Southlake Nissan and had an excellent experience with our team. We look forward to helping you find your next car when the time comes!

August 07, 2025

Dealership Rating
Employee Rating

They did the work I needed done and went over the vehicle. It was done the time frame they gave me. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Aug 11, 2025

Southlake Nissan responded

Thank you for your feedback! We’re happy to hear your service was completed on time and met your needs. We appreciate your business and hope to assist you again soon!

August 05, 2025

Dealership Rating
Employee Rating

Told dealer day before the I was driving 4. 5 hours from Dayton, Ohio to see the vehicle. I would come with a cashiers check for most of the funds and right personal check. I was told there was More

by GreenBayJim
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

Aug 05, 2025

Southlake Nissan responded

Thanks for sharing your experience—it definitely sounds like a long trip and a bit of a mixed bag. It’s good to hear the process was relatively quick once you arrived and that you were able to find a truck that met your needs. Hopefully the vehicle proves to be worth the drive and effort in the long run. Safe travels in your new ride!

July 24, 2025

Dealership Rating
Employee Rating

Brian was able to get my car in at the last minute and get it fixed in a reasonable amount and time. It was fixed properly and I was very pleased with the results More

by pdnidoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 25, 2025

Southlake Nissan responded

Thank you for sharing your experience! We're so glad Brian was able to get you in last minute and take care of everything quickly and correctly. We appreciate your trust and are happy you’re pleased with the results!

1
...

Dealership Inventory (162 Vehicles)

new 2025 Nissan Pathfinder car, priced at $40,496
2025 Nissan Pathfinder
new
Super Black exterior
Automatic
Four-wheel Drive
new 2026 Nissan Kicks car, priced at $29,661
2026 Nissan Kicks
new
Deep Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Nissan Kicks car, priced at $28,170
2026 Nissan Kicks
new
Cbf exterior
Automatic
All-wheel Drive
new 2026 Nissan Kicks car, priced at $29,661
2026 Nissan Kicks
new
Canyon Bronze Metallic exterior
Automatic
All-wheel Drive
new 2025 Nissan Sentra car, priced at $27,670
2025 Nissan Sentra
new
Gun Metallic exterior
Automatic
Front-wheel Drive
new 2026 Nissan Rogue car, priced at $40,160
2026 Nissan Rogue
new
Rcj exterior
Automatic
All-wheel Drive