Brian Jensen

Southlake Nissan responded

We appreciate your honest feedback! We're glad to hear you find our service center welcoming and professional. We apologize for any inconsistencies in service and will work to ensure attention to detail remains a priority. Your input helps us improve, and we hope to provide you with a flawless experience next time. Thank you for your support! 🚗🔧

Southlake Nissan responded

Thank you for your kind words about Justin! We’re thrilled to hear he’s consistently taken great care of you and your needs. We’ll be sure to pass along your feedback to him, and we agree—he truly deserves recognition for his outstanding work. We appreciate your loyalty and look forward to continuing to serve you in the future!

Southlake Nissan responded

Thank you for your loyalty and for sharing such a glowing review! It’s wonderful to hear that Randy Kawanna and the entire Southlake Nissan service team consistently provide top-notch service. Shoutouts to Brian Jensen, Justin Savage, and Juan Martinez for their excellent care and expertise! Your long-standing trust speaks volumes, and we’re thrilled to hear about your positive experience. Southlake Nissan appreciates your vote of confidence! 🚗👏

Southlake Nissan responded

Thank you for your feedback. We’re sorry to hear that your recent visit didn’t meet your expectations. Your satisfaction is very important to us, and we’d like the opportunity to address your concerns and ensure everything is resolved to your satisfaction. Please feel free to reach out to us directly so we can make things right. We value your loyalty and look forward to providing you with the excellent service you deserve in the future.

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear the work was completed ahead of schedule, allowing you to get back home sooner. It's great to know everything was addressed to your satisfaction. We look forward to serving you again!

Southlake Nissan responded

Thank you for sharing your experience! We're glad to hear that your 110,000-mile scheduled maintenance was handled efficiently and with the courtesy you’ve come to expect. We appreciate your continued trust and look forward to assisting you again in the future!

Southlake Nissan responded

Thank you for sharing your experience! We're thrilled to hear that Brian provided such excellent service. We’re lucky to have him on our team, and we'll be sure to pass along your kind words. We appreciate your feedback!

Southlake Nissan responded

Thank you for your feedback! We're so glad to hear that our staff has consistently provided professional and courteous service, and that your issues have been resolved within the promised time frame. We also appreciate you noting the cleanliness of our dealership. We look forward to continuing to serve you!

Southlake Nissan responded

Wow, thank you for your incredible loyalty and trust! Buying eight cars and entrusting us with their service means the world to us. We're so glad to hear you've been consistently pleased with the service. We'll keep striving to exceed your expectations every time!