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Brian Jensen
Brian Jensen at Southlake Nissan

Brian Jensen

Service Advisor

Southlake Nissan

4201 E Lincoln Hwy
Merrillville, IN 46410

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4.7
119 Reviews

Golf, Japanese car enthusiast, video games, cat ben, i drive a 350z,

Dealership Experience

22 yrs, 4 mos

Industry Experience

22 yrs, 4 mos

4.7

119 Reviews

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119 Reviews of Brian Jensen

December 02, 2025

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Employee Rating

My wife and I have been buying vehicles from this dealership for 27 years and always have had a wonderful experience More

by mgsuits
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

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Dec 04, 2025

Southlake Nissan responded

Thank you for being part of our dealership family for the past 27 years! We truly appreciate your continued trust and loyalty. It’s an honor to serve you and your wife, and we’re thrilled to hear that your experiences with us have always been wonderful.

December 02, 2025

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Employee Rating

My wife and I have been buying vehicles from this dealership for 27 years and always have had a wonderful experience More

by mgsuits
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

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Dec 04, 2025

Southlake Nissan responded

“Thank you so much for your loyalty over the past 27 years! It means a great deal to us that you and your wife continue to choose our dealership. We’re grateful for your trust and are honored to provide you with wonderful experiences time and time again.

November 22, 2025

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Experience has historically been very good but this time the team recommended future service for an issue which does not exist. More

by srdoner
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon

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Nov 26, 2025

Southlake Nissan responded

Sir, we are sorry to hear about your experience. We take extreme pride in taking care of our service customers. We train our service advisors to make customers aware of future problems that may come up. It is not an obligation to get the work done. More of just a heads up that something may be going out on your vehicle soon. We would rather make customers aware of a future issue, than being blind sided. Have a great day!

November 12, 2025

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They're always friendly. I have been going to Southlake Nissan for years and I've never had any complaints! More

by jdumath
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

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Nov 17, 2025

Southlake Nissan responded

Thank you for your kind words and continued loyalty! We’re thrilled to hear you’ve consistently had great experiences with our team. We truly appreciate your business, and if you ever need anything in the future, please don’t hesitate to reach out.

October 26, 2025

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No problems! Professional, Friendly and Knowledgeable. My service was covered and I did not have to pay anything! More

by Divatammey
Recommend Dealer
Yes

Other Employees Tagged: Brian Jensen

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Nov 03, 2025

Southlake Nissan responded

We’re glad to hear everything went smoothly and that our team provided professional, friendly, and knowledgeable service. Thank you for sharing your experience!

October 05, 2025

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Very friendly and helpful. The service rep helped me get something that was stuck between the seat and console. Also happy my car was washed. More

by Cookiek 2025
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
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Oct 06, 2025

Southlake Nissan responded

We’re so glad our team could help out and that you left happy! Thanks for sharing your experience — and we’re glad you enjoyed the car wash too!

September 22, 2025

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Great place with great service recommend to anyone who like a calm and easy process More

by joshua.andrson755
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon , Joshua Anderson

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Sep 23, 2025

Southlake Nissan responded

Thank you for sharing! We're glad you enjoyed a calm and easy process with us. We truly appreciate your recommendation!

September 20, 2025

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Best dealership hands down. Nick,Brian,Carlos,&Tony are outstanding & will absolutely take very good care of you. More

by sloankevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon

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Sep 22, 2025

Southlake Nissan responded

Thank you for the kind words! We’re thrilled to hear that Nick, Brian, Carlos, and Tony provided outstanding service. We truly appreciate your trust and recommendation!

September 16, 2025

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The workers in the service department at Southlake Nissan are continuously helpful whenever I need a question answered or a problem looked at with my car. More

by afornic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon

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Sep 17, 2025

Southlake Nissan responded

Thank you for your kind words! We’re so glad our Southlake Nissan service team is always able to help with your questions and keep your car running smoothly. We truly appreciate your trust in us!

August 24, 2025

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Employee Rating

Always a pleasure to bring my vehicle in to be serviced. Techs are always fantastic. More

by chrispartridge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Barrett, Carlos Maldonado, Tony Deleon

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Aug 25, 2025

Southlake Nissan responded

Thank you for your kind words! We’re thrilled to hear our techs continue to provide fantastic service, and we look forward to seeing you again.

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