Brian Ingram
Brian Ingram at Zeigler Honda of Racine

Brian Ingram

Service Director

Zeigler Honda of Racine

1701 SE Frontage Rd
Mount Pleasant, WI 53177

4.7
227 Reviews
4.7

227 Reviews

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227 Reviews of Brian Ingram

July 19, 2025

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Serviced my Jeep Grand Cherokee. They stated they “fixed”. Got my car back and had issues that I wasn’t experiencing prior to them working on my car. Dealership took ZERO accountabil More

by homebuyer414
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Recommend Dealer
No

Other Employees Tagged: Venicia Sides , Giovanni Vargas

Jul 19, 2025

Zeigler Honda of Racine responded

I'm sorry to hear about your experience here at the store. Can you please reach out to me so I can get a better understanding of what happened? I can be reached at 262-898-2900 or sarahp@zeigler.com Sarah Petersen, Customer Relations Manager

July 17, 2025

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Prince is always friendly and goes above and beyond to ensure we're taken care of More

by ILoveTerry
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Recommend Dealer
Yes
Jul 19, 2025

Zeigler Honda of Racine responded

Thank you for your kind words about our team at Zeigler Honda of Racine. We're so glad to hear that your experience has been excellent.

July 15, 2025

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I am on a 7 hour drive, driving north about 3/4s of the way through. My check engine light popped on. Along with every other light on my dash. And this was the nearest shop/Honda dealership to me. I was in More

by UndeniablyUnderRated
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Recommend Dealer
Yes
Jul 16, 2025

Zeigler Honda of Racine responded

Thank you for sharing your experience with our service team at Zeigler Honda of Racine. We're pleased to know you felt supported during a stressful situation. Safe travels and take care!

July 14, 2025

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Brian is always a great service manager to work with in regards to getting your car serviced or repaired. He gives you a straight answer on what is really needed and makes sure the customer really understa More

by Kjaeger19
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Recommend Dealer
Yes
Jul 15, 2025

Zeigler Honda of Racine responded

Thank you for your kind words about our team. We're glad to know that you appreciate the straightforward and relatable service at Zeigler Honda of Racine. Wishing you many safe miles ahead.

July 12, 2025

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This dealership gets all my business, I trust the service department to treat me fairly, Thanks to Brian Ingram for taking time to explain what work needed to be performed!! More

by gmmtroll36
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Recommend Dealer
Yes
Jul 14, 2025

Zeigler Honda of Racine responded

Thank you for your trust in Zeigler Honda of Racine. We're glad to hear our team provided the service and clarity you deserved. We look forward to seeing you again.

June 11, 2025

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I had a fantastic experience while getting my vehicle serviced. From the moment I pulled into the service drive, it was clear that they truly care about both the vehicle and customer. One thing that real More

by BITW
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Recommend Dealer
Yes
Jun 22, 2025

Zeigler Honda of Racine responded

We're glad to hear you had a great experience at Zeigler Honda of Racine. Our team always strives for cleanliness and professionalism in every service. Your feedback is appreciated, and we wish you safe travels ahead.

June 04, 2025

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The entire service department was efficient, courteous, and honest. I was able to get my vehicle serviced within an hour without an appointment which is something that can’t be said for many other service More

by BITW
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Recommend Dealer
Yes
Jun 22, 2025

Zeigler Honda of Racine responded

We appreciate your kind words about our service department and we're glad we could assist you promptly. We hope to see you again for any of your automotive needs. Thank you from Zeigler Honda of Racine!

May 18, 2025

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When I brought my car in, it was diagnosed with one wrong thing. They fix it and suddenly there’s a new thing wrong with the car… Finally get it fixed and take it home, only to find out it was never actually More

by looloobell56
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Recommend Dealer
No

Other Employees Tagged: Tim Cameron

May 21, 2025

Zeigler Honda of Racine responded

Mckinley, we again apologize that diagnosing your 2017 CRV with 151k miles was not quite as straight forward as you would have hoped, however I can assure you our master Honda tech was not guessing. Each issue that was repaired was repaired due to your vehicle giving an error code. We do what we can to help our customers and feel that we offered much more than another dealership would have in this situation. We were not required to give a choice of a full refund; but did so as a courtesy. Again, we do apologize things didn't go as we all would have hoped and that you didn't feel you received an apology. When Brian spoke to your family he felt it was clear he was sorry. Our goal is always to repair a customer's vehicle, and in this case we believe we would have been able to do that, but only if you agreed for us to do the work the vehicle is requiring to be done; in this case it was cleaning up the engine that was not maintained with proper maintenance. We ultimately hope the best for you and hope things can get resolved so you have a safe vehicle to drive.

May 05, 2025

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Extremely efficient and knowledgeable staff; I was very impressed by the sincere professionalism of Brian Ingram. Everyone I dealt with was very professional, patient and kind. I really appreciated the l More

by TWEBER6
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Recommend Dealer
Yes

Other Employees Tagged: Tim Cameron

May 05, 2025

Zeigler Honda of Racine responded

Thank you for sharing your experience. We're glad to know the team helped make things go smoothly with your loaner vehicle, and we appreciate your kind words about our team. We look forward to serving you again in the future at Zeigler Honda of Racine.

May 03, 2025

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Great experience with everyone involved with the sale of my 2019 camry xse. Everyone was very nice and professional but the real MVP was my salesman Karsen, as he went above and beyond to make sure all my n More

by titaniumpearlgts
Recommend Dealer
Yes

Other Employees Tagged: Brian Ingram

May 04, 2025

Zeigler Honda of Racine responded

We're glad to hear about your great experience with our team at Zeigler Honda of Racine. Providing nice and professional service is something we strive for every day. Thank you for choosing us for the purchase of your 2019 Camry XSE.

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