70 Reviews
Write a Review70 Reviews of Brian Hynes
October 24, 2023
Brian was very professional and courteous. Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The up Answered our questions fully and when there was a discrepancy on the pricing, he went to his manager and had it corrected without any hassle. The upfront process of the transaction was great, so please don't let the rest of this review reflect poorly on Brian!. However, it went straight downhill when we sat with the Nick in Finance. He attempted to sell us an extended warranty that he said cost $1,795, but will only cost us an additional $20 monthly on a 48 month loan; but doing the math, it should actually cost $41 monthly? No way were they "giving" us the difference, so it was obvious he was hiding something. What he actually did was he told us we were getting the promotional int. rate of 3.99% as advertised, but in fact he calculated the payment based 5.99%, which increased the payment $21 so we would think we are only paying $20 more a month for the warranty.. We kept asking him how he came up with the numbers and he said it's complicated; he tried many ways to explain it, but noting he said made sense. After about 10 minutes he said "you got me, it's a sales technique and I lied to you". I thought he was kidding but he said "you caught me and I manned up to it, so let's move on". Not going to go through all the words that followed, but it got heated. The General Manager got involved and apologized for Nick's behavior and reduced the price where they actually ate an additional $1,000 due to the finance guy's behavior. We have no idea if this was a planned "sales" tactic endorsed and practiced by the dealership, or if it was the finance guy's doing so he can make a few dollars in commission? Either way, it was an experience that should concern anyone that goes to this dealership., you should know the numbers and read and question everything until you get 100% understanding of what you are agreeing to. More
Other Employees Tagged: Nick Anello
August 17, 2023
I recently turned in my Impreza lease and bought a new Outback. Brian helped me pick the model that had the features that I wanted. Working with him and the manager, I got a good deal and would recommend Outback. Brian helped me pick the model that had the features that I wanted. Working with him and the manager, I got a good deal and would recommend buying or leasing from this dealer. More
Other Employees Tagged: Shane Boyce
July 08, 2023
We have been buying all of our vehicles except for one at Freehold Dodge/Subaru over the last 25 years now and we keep coming back because we have never had a bad experience. In these trying times, we were Freehold Dodge/Subaru over the last 25 years now and we keep coming back because we have never had a bad experience. In these trying times, we were worried that we would be disappointed this time around. It was quite the opposite. This dealership has raised the bar to make sure that they continue to develop long term customers. No gouging here! This is our first Subaru and we intended to compare the Subaru Forester by going down the road to compare with a new Toyota Rav4 as we were trading in our old Rav4. We took a test drive of the Forrester, and we were wowed. We still intended to check out a new Rav4 next. Our salesman, BRIAN HYNES, is such a wonderful human being. He is extremely personable and there was no pressure at all. He was very knowledgeable and patiently answered our questions which were many as we never owned a Subaru. We would definitely work with him again for our next vehicle. Our final purchase decision depended on what we were offered on our trade-in. The offer was extremely fair so we decided to skip that trip down the highway and we purchased the 2023 Subaru Limited that we test drove. They offered same day delivery but we decided to pick-up the next day. To recap, BRYAN HYNES is the salesman to ask for and Freehold Dodge/Subaru is where you want to go! More
May 04, 2023
This is the second car we have purchased through Lester Soto at freehold Subaru. Lester was extremely helpful in guiding us through the purchase process and helping us learn the high tech features of the v Soto at freehold Subaru. Lester was extremely helpful in guiding us through the purchase process and helping us learn the high tech features of the vehicle. More
Other Employees Tagged: Lester Soto
April 29, 2023
Was looking to lease a new car. My salesperson Brian was very helpful and attentive to my needs. With no hassles or pressure, I drove my new car out in about an hour. Great Experien My salesperson Brian was very helpful and attentive to my needs. With no hassles or pressure, I drove my new car out in about an hour. Great Experience. More
Other Employees Tagged: JD Butkus, David Poyner
March 26, 2023
It was a pleasure dealing with Brian Hynes. He was very responsive to my car buying needs. Everyone at the dealership was very pleasant and helpful. I would certainly recommend others to this He was very responsive to my car buying needs. Everyone at the dealership was very pleasant and helpful. I would certainly recommend others to this dealership. More
Other Employees Tagged: Nick Anello
March 26, 2023
Brian H. Was my salesperson. He gave me his complete attention and was very knowledgeable about the Subaru. After I decided to purchase the car he sent as muc Was my salesperson. He gave me his complete attention and was very knowledgeable about the Subaru. After I decided to purchase the car he sent as much time as I needed to go over and explain all the workings of the car. He also told me I could contact him at anytime if I had any questions. I would definitely recommend him and the dealership. More
Other Employees Tagged: Nick Anello
March 12, 2023
Brian Hynes is the best car salesman I have ever worked with! He’s professional, honest, responsive, and funny! I had the easiest car buying experience ever - and this is my sixth car.. Every single thing with! He’s professional, honest, responsive, and funny! I had the easiest car buying experience ever - and this is my sixth car.. Every single thing Brian promised me - he delivered on! I highly recommend working with him to purchase your next car. More
Other Employees Tagged: David Poyner, Raul Hernandez