Brian Hickey | Page 2

This dealership is extremely professional and provides the best customer service I have ever experienced. They have no problem reviewing any concerns you have and options to best accommodate servicing you the best customer service I have ever experienced. They have no problem reviewing any concerns you have and options to best accommodate servicing your vehicle. More

by Jenn Verified Customer Verified Customer

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Took the time to help make a decision about keeping the appointment based on vehicle symptoms or rescheduling. Was told that it usually takes a few days for diagnosing transmission. However, on day one I r appointment based on vehicle symptoms or rescheduling. Was told that it usually takes a few days for diagnosing transmission. However, on day one I received a call with a diagnosis. Service department was very friendly, especially my advisor. If I have any additional problems, I will definitely be going back to this dealership. More

by KMASZERA Verified Customer Verified Customer

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ITS NOT FAR AWAY FROM HOME A CLEAN PLACE. EMPLOYEES ARE NICE THE SERVICE WAS QUICK EMPLOYEES ARE NICE THE SERVICE WAS QUICK More

by victorviviani90 Verified Customer Verified Customer

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Been a Karl Flammer ford customer for 10 years very unhappy with the results of my service. unhappy with the results of my service. More

by samperez58 Verified Customer Verified Customer

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A service is great at everything went well. Thank you.. we will use the service again next time. Thank you.. we will use the service again next time. More

by ccpoff Verified Customer Verified Customer

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corrected a mistake professionally and without conflict. excellent customer service, thank you Brian and the team excellent customer service, thank you Brian and the team More

by edkennerly Verified Customer Verified Customer

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All went well. I was kept informed throughout the process. The waiting area was comfortable. I was kept informed throughout the process. The waiting area was comfortable. More

by gene.a.steffanetta Verified Customer Verified Customer

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Hello everyone, I gotta say it again. It was the end of the day on a Friday. Rob went out of town and Erick was running the service counter. I contacted Patty in the rental department and It was the end of the day on a Friday. Rob went out of town and Erick was running the service counter. I contacted Patty in the rental department and she reached out to Rob and they authorized a truck for me because I had to leave my vehicle there …..now that is team work . I know Erick had been slammed all day but still kept his composure and his service commitment to his customers was the only agenda. I am so impressed the way the service department took care of me and I have nothing to worry about. Thanks again, Erick you may want to consider working and helping Rob back there i’m sure he really appreciates it. 😄😄😄😄😄 More

by yalecleaners Verified Customer Verified Customer

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Gatlin Hatcher was attentive and awesome. Did the explaining of what the process of ordering the repairs. Did the explaining of what the process of ordering the repairs. More

by mustang3232 Verified Customer Verified Customer

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All service, mechanics, custermer service personnel and more involved were courteous, polite to me while everything was check and/or repaired. more involved were courteous, polite to me while everything was check and/or repaired. More

by tstrange1226 Verified Customer Verified Customer

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