Brian Helsing

This was the perfect place to buy our family's second car! We found a great car at an excellent price online, but live 1.5+ hrs away and didn't think we'd make it in time to fully check it out. We called car! We found a great car at an excellent price online, but live 1.5+ hrs away and didn't think we'd make it in time to fully check it out. We called ahead, and we got help starting the process at home so we could be seen that same day. We came up and worked with JD, and he is the best car salesman we've ever had the pleasure of working with! He is kind, patient, professional, and helped keep our three kids comfortable and happy while we signed paperwork. I cannot say enough good things about Royal Moore Subaru and JD - you won't be disappointed! More

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John, Rolo, Zach, and Brian all stood out among other employees of other dealerships! 100000% satisfied grade A+ customer service, get the most for your trade and the best deal from Royal Moore. employees of other dealerships! 100000% satisfied grade A+ customer service, get the most for your trade and the best deal from Royal Moore. More

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John, Rolo, Zach, and Brian all stood out among other employees of other dealerships! 100000% satisfied grade A+ customer service, get the most for your trade and the best deal from Royal Moore. employees of other dealerships! 100000% satisfied grade A+ customer service, get the most for your trade and the best deal from Royal Moore. More

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Polite, helpful, knowledgeable, wanting to service and make a deal even though I was in a hurry to leave as I had an appointment to be at. make a deal even though I was in a hurry to leave as I had an appointment to be at. More

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Emmylea did a great job walking us through all the Subaru tech! She did it with such a kind and gentle interaction. Very much appreciate the experience and ease of getting a new Forester and getting comfor tech! She did it with such a kind and gentle interaction. Very much appreciate the experience and ease of getting a new Forester and getting comfortable with it. More

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Low pressure salesman Jovanni was an absolute pleasure to work with. He was so kind and friendly & we felt he wanted to please us, not just ‘sell us a car’. Finance team was professional & friendly & gave us work with. He was so kind and friendly & we felt he wanted to please us, not just ‘sell us a car’. Finance team was professional & friendly & gave us a reasonable price for our trade in. We weren’t pressured to add on warranties or service plans. We went to Capital Subaru in Salem before heading to RM in Hillsboro (as we live in Salem) & had an abhorrent experience with them so RM was refreshing. More

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This is the 2nd time that Jovanni Olague has helped me. Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appre Once in purchasing a new car and once to lease. He is so knowledgeable and helpful and just a pleasure to go through the process with. I really appreciate his and Emmyleas help. She too was able to answer all my questions and genuinely wants to help. From sales to the service center Royal Moore Subaru has been great to deal with More

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Emmylea was so helpful with her after purchase follow up call in answering any questions etc. She’s very knowledgeable and seems to genuinely want to help. I also appreciate that you’re given several days call in answering any questions etc. She’s very knowledgeable and seems to genuinely want to help. I also appreciate that you’re given several days to drive the car before the call. She was a great part of the whole package. This is my 2nd time purchasing through Royal Moore Subaru and I’ve found from the sales dept. to the service center a pretty painless experience. Thanks! More

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Henry, Brian, Clint, and Cassidy are indescribable. From my intial call with Henry to walking out of the finance office with Brian, this was by far the best and smoothest experience I've ever had a dea From my intial call with Henry to walking out of the finance office with Brian, this was by far the best and smoothest experience I've ever had a dealership. Henry was cool, calm, and collected. He was patient and willing to answer any questions my wife and I had regarding the WRX. Royal Moore was able to price match another dealer for the same trim without any hesitation. Brian was also very accomodating. I've had some finance managers in previous situations pressure me into getting additional warranties even when explicitly denying. In fact, his calming demeanor and sharing the products from an educational rather than sales perspective convinced me to get something to protect my vehicle. Since I ended the purchase late at night, the detailers had left for the evening. They scheduled a time for me to come back, in addition to applying the service I had purchased. Lo and behold a scratch was found; I thought that I'd be out of luck since I had already taken the vehicle home. Not only did Royal Moore take full ownership of the situation, they did it with speed and grace. Cassidy is also an absolute treasure at Royal Moore; hope you get to meet her! She told me that Clint on the management team was able to get my door (with the deep scratch) repaired. This meant repainting the whole door. Previously, I thought that I was pretty fluid with what dealership I went to. This was totally unexpected and really proved to me how Royal Moore stands behind what they do. I did not feel pressured at any point. I felt like I was visiting an old friend at their home rather than entering a lions' den. This is the recipe that I wish more dealers had for selling cars. Creating an environment where guests want to come and buy. Thank you to the Royal Moore team for my wonderful car and for the incredible service. I will be back! More

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Easiest transaction when buying a new car that I have ever had. Awesome people to deal with all around. Better prices than the rest of Oregon. Thank you all at Royal Moore for the amazing experience. Hig ever had. Awesome people to deal with all around. Better prices than the rest of Oregon. Thank you all at Royal Moore for the amazing experience. Highly recommended! More

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