Brian Harris | Page 49

Service review From signing in prior to my service appointment through the entire time I was on site, everything was handled in a friendly an professional manor. Gre From signing in prior to my service appointment through the entire time I was on site, everything was handled in a friendly an professional manor. Great service coordinators and manager. More

by ctsamara47 Verified Customer Verified Customer

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They go above and beyond! They were really responsive and helpful. They understood my sense of urgency and were able to get the work done, under warranty, within the short time They were really responsive and helpful. They understood my sense of urgency and were able to get the work done, under warranty, within the short timeline I had before my daughter had to drive her car to grad school. I'm so impressed with them. More

by matt.adlaigail Verified Customer Verified Customer

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Great customer service Brian was awesome he explained everything to my Girlfriend and I.i would definitely recommend to go see him. Going forward I will only go to see him a Brian was awesome he explained everything to my Girlfriend and I.i would definitely recommend to go see him. Going forward I will only go to see him and buy from mazda in Hamilton. More

by daphne.george22 Verified Customer Verified Customer

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My 1st Service appointment I had the following issues: Apple Car play can't be connected and auto door lock sometimes works and sometimes not. The service dept. tried to addres I had the following issues: Apple Car play can't be connected and auto door lock sometimes works and sometimes not. The service dept. tried to address the issue with Apple CarPlay with no success and told me to go to Apple. I thought this was not a satisfactory option for me. I purchased the brand new car just 4 months ago and the service dept did not have expertise to address the issue. This was my first service appointment. I was not satisfied at all. If they wanted 5 star rating, they should have called Apple and try to resolve the issue. The salesperson, Brian Harris was very kind and also tried to resolve the issue spending lots of time with no success. Now the other issue: When the car was returned to me after service, I asked Ryan (Representative) if the car auto lock issue was resolved. He said he forgot to do this and offered if I wanted wait more then they can look at this. I was shocked with his response, because he took notes about both the issues I spoke to him at the beginning. Anyway, I am very disappointed with their service and will not recommend to anyone. More

by ddutta Verified Customer Verified Customer

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Excellent, Excellent Experience Just completed a used car purchase at Hamilton Mazda and this has to be one of the most pleasant and professional experiences I've ever had in purchas Just completed a used car purchase at Hamilton Mazda and this has to be one of the most pleasant and professional experiences I've ever had in purchasing a car - - and I've purchased quite a few! Mike Wills was EXCELLENT, and the entire team was as well, including Zachary Repp and Brian Harris, who also assisted on this sale. Can't say enough about doing business with Mike and the rest of the folks at Hamilton Mazda. I'd encourage anyone to make sure that they check in with these folks, no matter what brand of car they may be interested in, because the team at Hamilton Mazda may actually make you change your mind about Mazdas, or may be able to find you the used car that you're looking for. More

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Professional and efficient The sales person (Dave) was very helpful and low pressure. Answered all my questions, allowed me to go for test drive on my own and made the paperwork The sales person (Dave) was very helpful and low pressure. Answered all my questions, allowed me to go for test drive on my own and made the paperwork process very quick. The business manager who dealt with the finances was also very organized professional and customer focused Excellent experience More

by Phumble3 Verified Customer Verified Customer

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Easy process I am a previous Mazda 3 owner so I didn't need much selling on the new one. Brian made the process really easy, the pricing was fair and straightforwa I am a previous Mazda 3 owner so I didn't need much selling on the new one. Brian made the process really easy, the pricing was fair and straightforward, and the purchase process on the day I took delivery was simple and fast with no hard sell on unwanted options. More

by TOM Verified Customer Verified Customer

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Great Experience at Hamilton Mazda Just purchased a new Mazda CX-5 from Hamilton Mazda. Our Salesman Brian Harris was very knowledgeable and helpful but not the least bit pushy. The e Just purchased a new Mazda CX-5 from Hamilton Mazda. Our Salesman Brian Harris was very knowledgeable and helpful but not the least bit pushy. The exact car we wanted was in stock and the negotiation was very straight forward ( we used the Costco Auto Program). When we came to pick up the car there was no hard sell on extended warranties and other add-ons that jack up the price. Brian spent 30 minutes going over how to use all the features of our new car, and there were many! After that we just completed the paperwork and were on our way. Purchasing a car can be quite stressful but that was not the case at Hamilton Mazda. More

by 2019 CX-5 Verified Customer Verified Customer

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Mazda service The service techs explain everything in detail . they don't try to rush you out after the work is done.The new facility is great and the waiting area The service techs explain everything in detail . they don't try to rush you out after the work is done.The new facility is great and the waiting area is ultra modern.This is really a nice place. More

by CURT603106 Verified Customer Verified Customer

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2nd car in 2019. Brian Harris is a standout I purchased a new CX-5 and a new CX-3 in 2019. Brian is a standout provided excellent pricing and pleasant experience. Dealership provides a comfort I purchased a new CX-5 and a new CX-3 in 2019. Brian is a standout provided excellent pricing and pleasant experience. Dealership provides a comfortable experience More

by BILLSCHROEDER11 Verified Customer Verified Customer

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