Brian Hardaway

Brian was the best salesman I could have asked for we did everything over the phone I came in and left with the car he had picked out for me. He made it so easy to buy a car with zero hassle. everything over the phone I came in and left with the car he had picked out for me. He made it so easy to buy a car with zero hassle. More

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Brandon was an excellent sales rep. We enjoyed working with him. He brought the car to our home for our inspection and we closed the deal at our kitchen table. We enjoyed working with him. He brought the car to our home for our inspection and we closed the deal at our kitchen table. More

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Brian Hardaway is the man! Will go to him every single time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying ex time! He knew what my wife and I needed and he took care of us! He was patient and understanding and worked hard for us! Truly made the car buying experience one I will not forget! There’s always that feeling of great stress when buying a car and Brian and our finance guy Bobby made the whole thing awesome! Will send all my people to Brian and Joe Machens! More

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Expertise of Duron and everybody in service department resulted in perfect resolution and made me one happy customer with best car I have ever bought! resulted in perfect resolution and made me one happy customer with best car I have ever bought! More

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Brian and all the staff at Joe. Machens are awesome, courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the courteous and treated me with the respect a customer deserves. I have bought my last 3 new cars at Joe Machens and my experience has always been the same. Love my Aviator. More

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Visited: 19Jun20, and 20Jun20 to buy a car for personal use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very use. Came to buy a car, ended up leaving disappointed. Manager named Damon was trying to negotiate the price, he was passive aggressive, and very racist, rude and disrespectful. Salesman, named Tony was great; super helpful and was honestly jusy trying to get the price down, but I was going to buy from him. Until that awful manager involvement, that was probably the worst experience I've ever had with dealership. Ended up buying from Honda Columbia, highly recommended. More

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Bought a used truck with low mileage ,the sales staff and finance staff really went the extra mile to make the deal happen, a few days after i bought the truck it broke down and the sales staff and managemen finance staff really went the extra mile to make the deal happen, a few days after i bought the truck it broke down and the sales staff and management were only interested that i bought their warranty(which i did not)and no interest in getting a problem that was obviously a pre existing problem with the truck taken care of, it was very disappointing that they will not stand behind the vehicles they sell if you dont spend thousands extra on their “warranty” More

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New truck purchase Excellent transaction involving a trade-in. Sales team was superb and ensured I was completely satisfied. All of the staff was very friendly and we ap Excellent transaction involving a trade-in. Sales team was superb and ensured I was completely satisfied. All of the staff was very friendly and we appreciate the level of customer service and speed in which it was provided. More

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You can't ask for better customer service I can't say enough about the how great Kevin West was to work with. He responded extremely quickly to my first inquiry and didn't rest until he had t I can't say enough about the how great Kevin West was to work with. He responded extremely quickly to my first inquiry and didn't rest until he had the right deal for me. Definitely a star on this great staff. Bryan Hardaway was amazing as well helping with the test drives and questions we had. Another star who always was quick to respond and willing to find me answers. That gets us to Gene Buck. Gene you are always a credit to Machens. He make the paperwork process a quick and pleasant experience. What else can I say except.."Thank you, Thank you very much!" On the way out I checked my tire pressure and pulled into the Machens Quick Lane. Scott Bousquet was there with a warm greeting and quick service. Another credit to the staff at Machens. This purchase was one of several we have made over the years. Customer service combined with quality product make Machens the only place to look for your automotive needs. Thanks again gentlemen. More

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Great Experience 5 stars. Great experience working with Brian and helped me find a truck at a price I was happy with. Would buy again and highly recommend. 5 stars. Great experience working with Brian and helped me find a truck at a price I was happy with. Would buy again and highly recommend. More

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