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Brian Everhart

Overview Reviews (132) Inventory (365)

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Brian Everhart

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Brian Everhart

Service Manager

Robert Brogden Buick GMC

1500 E Santa Fe St
Olathe, KS 66061

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4.4

132 Reviews

Overview Reviews (132) Inventory (365)

Industry Experience

21 yrs, 2 mos

4.4

132 Reviews

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132 Reviews of Brian Everhart

June 22, 2024

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Employee Rating

Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Tracy Troll, Jim Self, Terrie Horton, Sebastien Granger, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

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Employee Rating

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62

Verified Customer

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Workmanship

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Recommend Dealer

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

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Employee Rating

Excellent service, all customers should use Brogden for service needs. They were efficient and communicative during the process. service needs. They were efficient and communicative during the process. More

by russelldent

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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Jun 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We appreciate your kind words about our efficiency and communication throughout the process. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

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Excellent service. Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! More

by JG

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Brian Land

Helpful 0

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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for the 5-star review! We are thrilled to hear about the excellent service you received from Brian. We appreciate your business and are delighted to be your go-to GMC dealer. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

May 21, 2024

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Brian was excellent with his customer service. I’m extremely happy with all factors involved with my service appointment. Kyle Ellis I’m extremely happy with all factors involved with my service appointment. Kyle Ellis More

by kylewinwin

Verified Customer

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Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Helpful 0

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May 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for the glowing review, Kyle! We're delighted to hear that Brian provided excellent customer service during your service appointment. At Robert Brogden Buick GMC, we strive to ensure a top-notch experience for all our customers. Please feel free to reach out if you need any assistance in the future. Sincerely, The Robert Brogden Buick GMC Team

May 11, 2024

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Brian took great care of me. Service was good and was on time. Much appreciated. Service was good and was on time. Much appreciated. More

by joadesjr

Verified Customer

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Workmanship

Service Time

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Recommend Dealer

Yes

Helpful 0

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May 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are thrilled to hear that Brian provided you with excellent care and that the service was timely. We appreciate your business and look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

April 22, 2024

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Employee Rating

Took over an hour and a half to complete an oil change! I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to J I would understand that if I was just walking in, but I had an appointment. To point out the obvious, this is unacceptable. I could have gone to Jiffy Lube and been in and out in 10-15 minutes. Pathetic! More

by mark.barnes

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lee Habiger, David Estrada

Helpful 0

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Apr 22, 2024 -

Robert Brogden Buick GMC responded

We know your time is valuable and try to get our customers in and out as quickly as possible. Our service appointments are performed by factory trained technicians using OEM products, which help maintain performance and reliability. They include the oil change as well as a multi-point inspection of the vehicle. This does take longer than “express” type locations, but provides added peace of mind. In the future, we will strive to communicate better expectations for the appointment. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

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Employee Rating

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

March 28, 2024

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Employee Rating

Good communication and provided professional service from start to finish. Will only have my vehicle serviced at Brogden. start to finish. Will only have my vehicle serviced at Brogden. More

by CHIP_HARRINGTON

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Yes

Other Employees Tagged: Lee Habiger, Alyssa Raby

Helpful 0

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Mar 29, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Chip. Sincerely, The Robert Brogden Buick GMC Team

March 22, 2024

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Employee Rating

Terrible experience, not customer friendly at all Will not recommend to anyone next time will only deal with the manager not recommend to anyone next time will only deal with the manager More

by MARY.DOHERTY1843

Verified Customer

Service Price Transparency

Workmanship

Service Time

Service Communication

Recommend Dealer

Other Employees Tagged: Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada

Helpful 0

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Mar 22, 2024 -

Robert Brogden Buick GMC responded

Mary, we appreciate you sharing your feedback with us. We strive to create a positive experience for all our customers, and would appreciate the opportunity to gain more insight into your visit. Please contact us at your earliest convenience so we can work together at resolving this. Sincerely, The Robert Brogden Buick GMC Team

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