Brian Eikmeier

The technical never called me back when I had questions about my car and I got charged even though my vehicle was not fixed about my car and I got charged even though my vehicle was not fixed More

by JILLHANNAM Verified Customer Verified Customer

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When I drove in for my oil change appointment a guy walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me i walked by me and asked if I had an appoinmet and I said yes and he said really then he just walked away without saying anything else and leaving me in the service bay with no one else around. A few minutes later, another guy came and checked me in. The 1st guy went into an office. It turned out that it was Brian, your service manager. Not a good 1st impression of your customer service with his greeting. He later checked me out and was nicer then. More

by GHEMPECK Verified Customer Verified Customer

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Fantastic, awesome service; extremely helpful! I will bring my car back when / should issues arise. Thank you! I will bring my car back when / should issues arise. Thank you! More

by heidigaetz Verified Customer Verified Customer

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Excellent service, very helpful. Got my20;000 mile service done with in an hour! Great Dealership! Got my20;000 mile service done with in an hour! Great Dealership! More

by WINDYOFARM Verified Customer Verified Customer

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Good customer service and friendly staff. I would definitely recommend Toyota to family and friends. I would definitely recommend Toyota to family and friends. More

by HMANION Verified Customer Verified Customer

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The service was excellent and speedy. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. More

by wentlandma Verified Customer Verified Customer

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Toyota had our car for 5 weeks without communication. We had to keep calling for updates. We had to keep calling for updates. More

by HONERFAMILY Verified Customer Verified Customer

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2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (50 mile trip) something fell from the filter and the fan started making a loud noise. Removed the cabin filter and found an acorn still lodged in the pleats and another resting behind the filter. When the tech emptied the glove box, it included two ketchup Containers. They were left on the seat under some napkins. When I leaned in to work on the cabin filter it burst on of the containers and now I have a ketchup stain on my seat. I had to return to the dealership this morning to have someone fix the cabin blower. There was yet another acorn down in the fan that was causing the noise. More

by Dschaible Verified Customer Verified Customer

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St Cloud Toyota always has the best service. They are considerate of my time, but always do a great job. They are considerate of my time, but always do a great job. More

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I like how they let you know the progress of the work, a video of their vehicle check is sent to you and they are honest in their assessment of future maintenance / service needs. video of their vehicle check is sent to you and they are honest in their assessment of future maintenance / service needs. More

by wakemp Verified Customer Verified Customer

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