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Brian Eikmeier
347 Reviews
Dealership Experience
6 yrs, 7 mos
Languages Spoken
English
347 Reviews
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347 Reviews of Brian Eikmeier
Verified Customer
April 01, 2024
Ben and Brian in the service department are extremely helpful. They are very kind and do a great job at communicating what is being done with your vehicle. I give them a 10/10 and recommend to everyone helpful. They are very kind and do a great job at communicating what is being done with your vehicle. I give them a 10/10 and recommend to everyone xx Cloud Toyota!!! More
by SARAHSOLHEIM
Other Employees Tagged: Ben Becker
February 10, 2024
Had an appointment for 2pm for an oil change. Was there for 3 plus hours with no updates. The text message said my vehicle was done, yet no one updated me and I was still left waiting. Was there for 3 plus hours with no updates. The text message said my vehicle was done, yet no one updated me and I was still left waiting. More
by LOMM0002
November 17, 2023
Brian did an excellent job explaining service I needed done in addition to what I had scheduled. I appreciated him being upfront with me and the cost were reasonable. I highly recommend St Cloud Toyot done in addition to what I had scheduled. I appreciated him being upfront with me and the cost were reasonable. I highly recommend St Cloud Toyota to anyone looking to purchase a car or have one serviced. More
by AUDREYOLM
November 04, 2023
Tire rotation service took about 20 minutes. Pretty good time, but I have learned that in order to receive timely service, I need to schedule an 8:00 appointment. Price pretty good. My only comp Pretty good time, but I have learned that in order to receive timely service, I need to schedule an 8:00 appointment. Price pretty good. My only complaint is they did not reset the notification, so I am still getting a notice that maintenance is required. I am not due for an oil change for 2,000 miles so I will have to see this notice every time I use the car for about four months, or I have to go back to the dealership. More
by dramsdell2
September 07, 2023
Had my Rav 4 in 3 times for a leaky a/c. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. On the 3rd try to repair the a/c the technician left the a/c drain hose on the inside of the car. This in turn flooded the inside of the vehicle. The first time I called to inform them of the problem I was not satisfied with the solution. After further commination there proposal to solve the issue was spot on. They lifted the carpet to clean, so there was no possible issues left behind from the water damage. They provided a courtesy car during the repair, and they did find the original A/C leak and repaired that as well. There is always going to be problems and its how you handle them that set you or your business apart form others. With saying that, I would 100% recommend St Cloud Toyota. They stand behind there service and will make things right. More
by bjmmg
Other Employees Tagged: Ben Becker
July 30, 2023
Very friendly and helpful people that work there. They keep you informed about your service and your vehicle. I drive from out of town to service my vehicle there! They keep you informed about your service and your vehicle. I drive from out of town to service my vehicle there! More
by LANGERMANNY
Other Employees Tagged: Dan Pope, Rob Gable, Dan Faber, Austin Dockendorf, Mo Ali , Lori Heinz, Kylie Holland, Linda Kaiser, Lacy Ploof
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