Brian Eikmeier
Brian Eikmeier at St Cloud Toyota
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Brian Eikmeier

Service Advisor

St Cloud Toyota

418 Second Street South
Waite Park, MN 56387

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4.5
338 Reviews

Dealership Experience

5 yrs, 1 mo

Languages Spoken

English English

4.5

338 Reviews

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338 Reviews of Brian Eikmeier

November 11, 2024

Dealership Rating
Employee Rating

The service was excellent and speedy. They explained what services they provided and what service is needed next. I appreciate the complementary car wash. More

by wentlandma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Nov 11, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

November 09, 2024

Dealership Rating
Employee Rating

Toyota had our car for 5 weeks without communication. We had to keep calling for updates. More

by HONERFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 11, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. If there's anything we can do for you to resolve the issue, please call our service manager, Lori Heinz, at 320-253-2581 at your earliest convenience.

November 04, 2024

Dealership Rating
Employee Rating

2+ hours for a oil change/tire rotation. Left the contents of the glove box on the passenger seat. Put the dirty cabin filter back in with acorns still lodged in the pleats. Half way home (5 More

by Dschaible
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Sharmeta Hendrickson

Nov 04, 2024

St Cloud Toyota responded

Thank you for taking the time to give us feedback. Our St. Cloud Toyota team is known for our excellent customer service, so we are sorry to hear we missed the mark in this case. We would like to learn more about your experience with us. Please call our service manager, Lori Heinz at 320-253-2581 at your earliest convenience.

October 16, 2024

Dealership Rating
Employee Rating

St Cloud Toyota always has the best service. They are considerate of my time, but always do a great job. More

by AJANORSCHKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

September 02, 2024

Dealership Rating
Employee Rating

I like how they let you know the progress of the work, a video of their vehicle check is sent to you and they are honest in their assessment of future maintenance / service needs. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 27, 2024

Dealership Rating
Employee Rating

Great dealership with exceptional customer service. Have driven Toyotas for the past 7 years and wouldn’t drive anything else. More

by Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 28, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 10, 2024

Dealership Rating
Employee Rating

I had a oil leak appear and, although, they were very busy got me in to check it out. More

by wakemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

June 10, 2024

Dealership Rating
Employee Rating

Service people very friendly Battery implosion Hard to repair all of it possible down the road corrosion on Miss parts More

by LEERACQUETBALL
Workmanship
Service Communication
Recommend Dealer
Yes
Jun 13, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 30, 2024

Dealership Rating
Employee Rating

Very nice and helpful, brain is a very good service manager, job was done quickly and well More

by ajeromejohn31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 03, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

May 14, 2024

Dealership Rating
Employee Rating

Excellent service department. It is nice to bring in your vehicle and know things will be fixed correctly. More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ben Becker

May 14, 2024

St Cloud Toyota responded

Thank you for the great review! We appreciate having you as a customer.

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