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Brian Edwards
Refer Me
10 Reviews
I began my automotive career over 22 years ago, as a car wash attendant at a local Mercedes-Benz dealership. Throughout the years I have advanced through the dealership gaining experience in the Parts Department, Marketing Department and Service Departments, which helps me provide the best assistance possible today. I joined the Rusnak Family in January of 2008 as a Service Advisor for Rusnak Mercedes-Benz, until recently promoted to my current position as Service Manager at Rusnak Service Center for Rolls-Royce, Bentley, Maserati, and Karma. I look forward to many more years here in the Rusnak Family, working with our great team to make each experience enjoyable.
Read moreDealership Experience
5 yrs, 10 mos
Industry Experience
31 yrs, 8 mos
Languages Spoken
English
10 Reviews of Brian Edwards
March 28, 2024
Process was simple and easy to get a deal done. Saraah was very educated in motors and her ability to explain was very good. Saraah was very educated in motors and her ability to explain was very good. More
by Vinmanagement
Other Employees Tagged: Chad Czekner, Perry Dong, Angie Lanik, Carla Ramos , Sara Adwan, Mr. That
July 12, 2021
Service would have been perfect if there was no lack of communication. However, I still believe that they are a great dealership and would still recommend them. communication. However, I still believe that they are a great dealership and would still recommend them. More
by Jackie W
Verified CustomerOther Employees Tagged: Anthony Ziemann , Andrew Lascano
November 19, 2020
I left my 2020 Ghibli for service and after that I notice that the could start is not the same. I called in to talk about the issue and so far nobody returned my call. I was expecting a better customer se that the could start is not the same. I called in to talk about the issue and so far nobody returned my call. I was expecting a better customer service More
by MARIO25
April 25, 2020
Service Advisor Andrew is awesome and professional. Eventhough the loaner car's interior was very dirty and smells bad. My engine light was on and off but after maintenance service the problem is fixed Eventhough the loaner car's interior was very dirty and smells bad. My engine light was on and off but after maintenance service the problem is fixed. More
by fnaglobal
Other Employees Tagged: Andrew Lascano
February 24, 2020
I'm very satisfied with the service for my wraith rolls royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm going to rate him I'll give him 110%, he was able to solve the problem. Job well done. More
by NITZ1029
Other Employees Tagged: Ruben Granados
January 28, 2020
Exceeded my expectations by even taking care of things unrelated to my original service request. They didn't even try to point out to me that they went above and beyond afterwards; they just did it becaus unrelated to my original service request. They didn't even try to point out to me that they went above and beyond afterwards; they just did it because it was the right thing to do. And they finished well before their original estimated date. More
by jasoncheung727
Other Employees Tagged: Alicia Arch, Andrew Lascano
January 24, 2020
Great service Rusnak is my dealership of choice, in part due to the excellent service I receive when I bring my car in. They are responsive, professional, and solv Rusnak is my dealership of choice, in part due to the excellent service I receive when I bring my car in. They are responsive, professional, and solve the problem. I also appreciate the fact that the Maserati service center moved back to the main location in Old Pasadena, much more convenient. More
by Quattroporte Owner
Other Employees Tagged: Andrew Lascano
November 13, 2019
Service Department Excellent service. I travel from Hollywood to Pasadena to have my car serviced because Rusnak has both my trust and confidence that my vehicle will Excellent service. I travel from Hollywood to Pasadena to have my car serviced because Rusnak has both my trust and confidence that my vehicle will be serviced and maintained correctly They are really knowledgeable and it waI was assigned a rental car while mine was in service. More
by Linda Sollima Doe
Other Employees Tagged: Melody Beckford, Ruben Granados
October 24, 2019
Poor Quality Service Poor Quality service, did not complete job..I had to figure out solution myself, improper answers to my questions, car no washed, inside left with bo Poor Quality service, did not complete job..I had to figure out solution myself, improper answers to my questions, car no washed, inside left with boot scuff marks. Really really poor. It was for Bentagya recall upgrade. More
by DRIPS
Other Employees Tagged: Ruben Granados
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