Brian Eden
Brian Eden at Barker Buick GMC Cadillac
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Brian Eden

Service Advisor

Barker Buick GMC Cadillac

2030 E Ireland Grove Road
Bloomington, IL 61704

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4.8
286 Reviews
4.8

286 Reviews

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286 Reviews of Brian Eden

March 12, 2025

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Employee Rating

Brian and his team worked to resolve my intermittent issues with my vehicle. Despite not being able to identify the actual source of the popping noise, Brian explored many different potential causes. Th More

by kh0171
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Curtice

March 11, 2025

Dealership Rating
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Brian was extremely helpful to me when I dropped my car off. I had no idea what was wrong with my Encore and he and his team gave me an exact answer same day! It's a wonderful feeling knowing I can trust More

by phaedra.morris.05
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

March 07, 2025

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Great Dealership! They treat all their clients very well! Service department does excellent job! Misty our sales person is wonderful! More

by georgeyamada40
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Misty Yount, Bill Shoemaker

February 20, 2025

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Employee Rating

Nothing special. Routine service. Hard to understand why in 2025 credit cards aren’t accepted without a fee by such a large business (that by the way sends out soli More

by WENSLEYH
Service Price Transparency
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Recommend Dealer
No
Feb 23, 2025

Barker Buick GMC Cadillac responded

Thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

February 13, 2025

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good ok good great awesome good great a a a a a a a a a More

by EDAIRY
Service Price Transparency
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Recommend Dealer
Yes
Feb 18, 2025

Barker Buick GMC Cadillac responded

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 13, 2025

Dealership Rating
Employee Rating

Excellent customer service. We really appreciate it Looking forward to our next visit. Thank you More

by lsmaling
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

Feb 18, 2025

Barker Buick GMC Cadillac responded

We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2025

Dealership Rating
Employee Rating

Brian has been very helpful with my vehicle issue but the noise remains. When turning the wheel I get a popping noise. More

by kh0171
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2025

Barker Buick GMC Cadillac responded

We really appreciate your feedback! We would like the opportunity to address your concerns. Please reach out to us directly at (309) 663-4391 when you have a chance. Thank you, and we look forward to hearing from you.

February 08, 2025

Dealership Rating
Employee Rating

Good service and a nice customer waiting area with coffee, water and snakes, Shuttle service is great More

by ljhickey
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker

Feb 13, 2025

Barker Buick GMC Cadillac responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

February 04, 2025

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Employee Rating

Great service, friendly staff that explained what our vehicle needed and approximately how long the work would take. Highly recommend Barker for all your service needs. More

by dhanchett1812
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Shoemaker , Russ

Feb 10, 2025

Barker Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

February 04, 2025

Dealership Rating
Employee Rating

Took 4 days to do my car and the service writer could not tell me what they were doing to it. I asked before we scheduled and asked when we dropped it off all I got was I don't know. Not Happy at all with th More

by donald.builta
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Feb 10, 2025

Barker Buick GMC Cadillac responded

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (309) 663-4391 so we can understand your situation better in order to try and turn your experience around. Thank you, Barker Motor Company

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