Brian Dooley
Brian Dooley at Byers Toyota
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Brian Dooley

Sales Manager

Byers Toyota

1599 Columbus Pike
Delaware, OH 43015

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4.5
87 Reviews
4.5

87 Reviews

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87 Reviews of Brian Dooley

June 02, 2024

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Employee Rating

I recently purchased a new Toyota Tundra and I couldn't be happier with the entire experience. From the moment I walked into the dealership, I was greeted by a friendly and knowledgeable staff who made the More

by ryan@thefreedomwindow.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Rickard, Josh Chadwick

Jun 04, 2024

Byers Toyota responded

Thank you for choosing Byers, and congratulations on your new Toyota Tundra Limited! We appreciate you taking the time to share your experience with us and future customers. Our team takes pride in the knowledge and attentiveness we provide during the car buying process, so hearing that we were able to deliver a seamless and enjoyable experience for you is truly gratifying. We understand the importance of transparent and honest communication when it comes to financing, as we want our customers to feel confident and well-informed every step of the way. It means a lot to hear that our commitment to providing excellent customer service stood out to you, especially as a business owner yourself. Thank you for trusting us with your car buying journey and recommending us to others. We hope you continue to enjoy your new Toyota Tundra Limited, and we look forward to serving you again in the future.

May 24, 2024

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Awesome group of people to do business with. We are repeat customers over a 17yr relationship. More

by Matt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
May 28, 2024

Byers Toyota responded

Thank you for taking the time to leave such a positive review of your experience with Byers, we truly appreciate it! We value our long-standing relationship with you and your continued support. It is always our goal to provide exceptional service and products to all of our customers, old and new. We are grateful for your loyalty and look forward to serving you for many more years to come.

March 31, 2024

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Byer’s made it very easy and convenient to purchase my new 2024 Corolla! Thank you! More

by silver.cream
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Troy Snyder

Apr 01, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota and for sharing your positive comments with us. We are so glad to hear that you had a great experience purchasing your new 2024 Corolla. Our team strives to make the car-buying process as easy and convenient as possible, and we are happy that we exceeded your expectations. Thank you for your patronage and we look forward to serving you again in the future!

February 15, 2024

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Everybody has been pleasant. and professional.. I did recommend Betty CChaffin to Adam and she ordered a Corolla Cross also.. More

by georgezlist
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Feb 15, 2024

Byers Toyota responded

Thank you for taking the time to leave a review, we truly appreciate your kind words! We are delighted to hear that our team has provided you with a pleasant and professional experience at Byers Toyota. Thank you also for recommending Betty Chaffin to Adam, we are always grateful for referrals from happy customers like yourself. Congratulations on your new Corolla Cross and welcome to the Byers Toyota family. We look forward to serving you again in the future!

February 03, 2024

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This Dealership is terrible! Purchased a vehicle from them and after Two days the car stopped on me. Called the dealership to figure out the repairs, no one would call back. Deal More

by bettinawaters
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Feb 08, 2024

Byers Toyota responded

We're very disappointed to hear about your negative experience with Byers Toyota. Our customers are our top priority and it is never our intention for anyone to feel dissatisfied with their purchase. We are dedicated to providing quality vehicles and excellent customer service, and it seems like we may have fallen short of that for you. We truly apologize for the inconvenience this has caused you. If you would like to discuss your concerns further, please do not hesitate to contact us directly. We would love the opportunity to make things right for you. Thank you for bringing this to our attention, we will use your feedback to improve our services in the future.

January 31, 2024

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The Byers Toyota sales associates and the finance associates were very customer oriented and easy to deal with. Great customer experience all around. More

by Mike zabonik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Josh Chadwick, Ryan Speck , Could recall the other finance mangers name, but he was equally terrific to work with.

Feb 08, 2024

Byers Toyota responded

Thank you for the 5-star review, we greatly appreciate it! We are thrilled to hear that your experience with our sales and finance associates was a positive one. Our team takes pride in providing exceptional customer service and we are happy to hear that we were able to make your car buying process seamless. Thank you for choosing Byers Toyota and we hope to see you again in the future!

January 28, 2024

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They were very accommodating & helpful throughout the entire purchase. A lot of paperwork was done electronically & they made the process smooth & patiently answered all my questions. More

by jdesantis8
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 29, 2024

Byers Toyota responded

Thank you for choosing Byers Toyota, your feedback means the world to us! We're thrilled to know our team provided you with exceptional service and made your car-buying experience smooth and easy. We appreciate your support and hope to see you again in the future for any of your automotive needs. Thank you again, and happy driving!

September 06, 2023

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Best car buying experience I’ve ever had! Kind and courteous staff with fair pricing. Highly recommend this dealership. More

by kmcphail
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jeannie McNeely, Tyler "Ty" Barlow, Dominic Decaro , Dawson (Sales)

Sep 10, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

July 21, 2023

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The best buying experience ever, especially the amazing staff. The manager Mr. DeCaro is the best in the business. Salesman was absolutely top notch will buy all my cars from him. This is car number 20 fro More

by Tundra Man
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 24, 2023

Byers Toyota responded

We could not be more thrilled to hear about your experience at Byers Toyota! It is a great testament to the commitment of our team to ensure each customer's buying journey goes above and beyond their expectations. Your appreciation for Mr. DeCaro and our sales staff speaks volumes; they truly care about providing outstanding service to each and every person that walks through our doors. Thank you for being such an incredible customer, we hope you arrive happily in your new vehicle and would love to have you back again in the future for car number 21!

July 19, 2023

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Love Byers Toyota everybody there is a joy to work with they make purchasing a vehicle fun,and the service department has never let me down More

by peterscody9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2023

Byers Toyota responded

Hi, thank you for choosing Byers Toyota to help with your vehicle needs! We appreciate your business and are thankful for your review.

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