Dealership Experience
22 yrs, 6 mos
Industry Experience
22 yrs, 6 mos
Specialties & Trainings
Jaguar Guild Member, Master Certified Sales 2012
Jaguar Guild Member, Master Certified Service Advisor 2006
26 Reviews
Write a Review26 Reviews of Brian Cupler
October 10, 2024
The staff at Land Rover Troy was amazing & friendly. Everyone was smiling & having a good time while working. Everyone was smiling & having a good time while working. More
Other Employees Tagged: Mak Makky, Mike Golembiewski, Sammi Naoum, Jordan Argyle, Daniel Smith, Moe Salha, Michael Gauthier, Desiree Madden
September 20, 2024
Desiree specifically was awesome thank you so much. I would buy again from her thanks I would buy again from her thanks More
Other Employees Tagged: Michael Gauthier, Desiree Madden
July 22, 2024
Very professional! Made me feel welcome and comfortable. I highly recommend anyone to come to this dealership! Made me feel welcome and comfortable. I highly recommend anyone to come to this dealership! More
Other Employees Tagged: Moe Salha, Michael Gauthier
April 29, 2024
Moe was exceptional to work with. Not pushy and worked with me very well to find a vehicle that would fit our family needs. 10/10 Not pushy and worked with me very well to find a vehicle that would fit our family needs. 10/10 More
Other Employees Tagged: Moe Salha, Michael Gauthier
April 25, 2024
Very happy with the staff. Everyone was extremely helpful and friendly. Beautiful showroom with a large selection of vehicles. Smooth process. I will be a repeat customer and r Everyone was extremely helpful and friendly. Beautiful showroom with a large selection of vehicles. Smooth process. I will be a repeat customer and recommend them to my friends and family. More
Other Employees Tagged: Mak Makky, Sammi Naoum, Moe Salha, Michael Gauthier , James Wawrzyniak
March 07, 2024
I already publish my review about the purchasing experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my o experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my ownership experience, here the reasons and my advice for future customers, hopefully this can save headaches an money from costly repairs. I experienced multiple issues that could’ve been found during initial inspection, some of them very evident some others not so evident but from my perspective those are part of the inspection process. My advice to future customers: 1) ask the sales person to do not warm up the car, you can hear a lot during cold starts. 2) do not assume the dealer checked everything, include simple things on your checks, such as wipers, coolant level, brake pads, air conditioning system, etc. take you time to check everything in detail because once you are out the door it becomes you problem. 3) make sure you get service records if available, if the vehicle was tuned of modified ask the dealer they still can contact the previous owner, specially if you are not sure what tuning was done an what modifications were done that you need to care about. 4) ask the dealer they made any repair after they received the vehicle from previous owner. I hope this review helps future customers that want to get used vehicles specially from dealerships. I will recommend this dealership but they have areas to improve on their used vehicles quality standards, specially for a premium brand. More
Other Employees Tagged: Moe Salha, Michael Gauthier , Johnny Cunningham
August 07, 2023
This place was great, made the process very easy. My guy Jordan was very professional and courteous. My guy Jordan was very professional and courteous. More
Other Employees Tagged: Jordan Argyle , Cassandra Chapman
February 05, 2023
Sales process- excellent and given we did a factory build, outstanding and request communication from the Sales Exec. Kyle was extremely Knowledgeable about all Aspects of the vehicle and was terri build, outstanding and request communication from the Sales Exec. Kyle was extremely Knowledgeable about all Aspects of the vehicle and was terrific to work with! More
Other Employees Tagged: Nate Estes, Kyle Thomas
January 25, 2023
Kyle Thomas was outstanding in his knowledge of my new Land Rover sport . He knows so much about the car and his detailed explanations of all the intricacies of the car was amazing. He spent so much time Land Rover sport . He knows so much about the car and his detailed explanations of all the intricacies of the car was amazing. He spent so much time going over the car with me and my wife. I have had Mercedes BMWs and many sports cars , but no one was as knowledgeable about a car like Kyle . I love my new Land Rover and after Kyle’s explanations I love it more. Dealing with Kyle and the manager Brian Cutler makes me a Land Rover owner incredibly happy . I will recon Land Rover to my physician colleagues and fry. More
Other Employees Tagged: Eric Smith, Kyle Thomas