Brian Cupler
Brian Cupler at Land Rover Troy
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Brian Cupler

New Car Sales Manager

Land Rover Troy

1815 Maplelawn Dr
Troy, MI 48084

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4.8
26 Reviews

Dealership Experience

22 yrs, 7 mos

Industry Experience

22 yrs, 7 mos

Specialties & Trainings

Jaguar Guild Member, Master Certified Sales 2012

Jaguar Guild Member, Master Certified Service Advisor 2006

4.8

26 Reviews

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26 Reviews of Brian Cupler

October 10, 2024

Dealership Rating
Employee Rating

The staff at Land Rover Troy was amazing & friendly. Everyone was smiling & having a good time while working. More

by SAMMI NAOUM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 10, 2024

Land Rover Troy responded

Hi Sammi, Thank you for the review. We are glad your time with us was a friendly experience. We hope to see you again here at Land Rover Troy.

September 20, 2024

Dealership Rating
Employee Rating

Desiree specifically was awesome thank you so much. I would buy again from her thanks More

by josephpia
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Sep 23, 2024

Land Rover Troy responded

Hi Josephpia, Thank you for the review. We are glad your time with us was an awesome experience. We hope to see you again here at Land Rover Troy.

July 22, 2024

Dealership Rating
Employee Rating

Very professional! Made me feel welcome and comfortable. I highly recommend anyone to come to this dealership! More

by lakazzimckeller17
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Salha, Michael Gauthier

Jul 22, 2024

Land Rover Troy responded

Hi, Thank you for the review. We are glad your time with us was a professional experience. We hope to see you again here at Jaguar Land Rover Troy.

April 29, 2024

Dealership Rating
Employee Rating

Moe was exceptional to work with. Not pushy and worked with me very well to find a vehicle that would fit our family needs. 10/10 More

by rparker392
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Salha, Michael Gauthier

Apr 30, 2024

Land Rover Troy responded

It's great to know that Moe was able to efficiently assist you in finding the perfect vehicle for your family at Jaguar Land Rover Troy. Thank you for sharing your positive feedback and 10/10 rating, we truly appreciate the support! Safe travels in the new ride!

April 25, 2024

Dealership Rating
Employee Rating

Very happy with the staff. Everyone was extremely helpful and friendly. Beautiful showroom with a large selection of vehicles. Smooth process. I will be a repeat customer and r More

by JHutch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mak Makky, Sammi Naoum, Moe Salha, Michael Gauthier , James Wawrzyniak

Apr 26, 2024

Land Rover Troy responded

We're thrilled to learn of the wonderful experience you had with our team at Jaguar Land Rover Troy! We value your support and appreciate you sharing your recommendation. We look forward to assisting you in the future with any vehicle needs. Safe travels in the new ride!

March 07, 2024

Dealership Rating
Employee Rating

I already publish my review about the purchasing experience an it was great, unfortunately after 1 month of owning the used vehicle I purchased from this dealer I got a little disappointed with my o More

by Raulapm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Moe Salha, Michael Gauthier , Johnny Cunningham

Mar 12, 2024

Land Rover Troy responded

Hello, while we appreciate to see the advice you're sharing for other customers, we would also appreciate the opportunity to discuss the details surrounding your experience. In an effort to work with you towards a more positive outcome, at your next convenience, please reach out to me directly so I can address this with you. Thank you, Mak Makky - General Sales Manager - 248-537-7465

Mar 15, 2024

Raulapm responded

Thank you Mak, I tried calling you then left a message on your voicemail. Have a nice day!

August 07, 2023

Dealership Rating
Employee Rating

This place was great, made the process very easy. My guy Jordan was very professional and courteous. More

by mrhyndress
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Argyle , Cassandra Chapman

Aug 10, 2023

Land Rover Troy responded

Hello, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

February 05, 2023

Dealership Rating
Employee Rating

Sales process- excellent and given we did a factory build, outstanding and request communication from the Sales Exec. Kyle was extremely Knowledgeable about all Aspects of the vehicle and was terri More

by plindow
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Nate Estes, Kyle Thomas

Feb 08, 2023

Land Rover Troy responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 25, 2023

Dealership Rating
Employee Rating

Kyle Thomas was outstanding in his knowledge of my new Land Rover sport . He knows so much about the car and his detailed explanations of all the intricacies of the car was amazing. He spent so much time More

by younglawrence482@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Eric Smith, Kyle Thomas

Jan 27, 2023

Land Rover Troy responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Jan 27, 2023

Land Rover Troy responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 03, 2022

Dealership Rating
Employee Rating

Best in the business. Delivers excellence! A pleasure to work with and has great product acknowledgement More

by jeff
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Johnny Cunningham, Eric Smith

Jun 07, 2022

Land Rover Troy responded

Jeff, Thank you for such a great review

1

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