Brian Crandall

They worked hard to find the car wanted and gave me a good deal. Car buying experience was very good. good deal. Car buying experience was very good. More

by brianpschmidt7 Verified Customer Verified Customer

Report | Print

Great buying experience for all parties involved. Would recommend Heiser for buying and service needs. Would recommend Heiser for buying and service needs. More

by shlb70 Verified Customer Verified Customer

Report | Print

I got all the help needed. If I had questions, they were answered. All I can say is thanks. If I had questions, they were answered. All I can say is thanks. More

by mrfixithulk Verified Customer Verified Customer

Report | Print

Made an appointment for an alignment a week prior to bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. T bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. Then when I arrived at my appointment I found out it would be over a 4 hour wait as they had other cars set up before hand. I was waiting for it as I always do but the guy who scheduled my appointment said I would be dropping it off. Why even schedule a truck for that time if they can’t even get it in for hours later. When I called the service manager about my concerns with the schedule and not having an alignment done ever Nathan the service manager said it was my job to read the manual and to know what should be done and when. That it wasn’t their job and it doesn’t come up as a suggestion on their systems. After my truck was done it made a grinding sound when taking a sharp left which it hadn’t done before. I then called and complained to the GM he had me bring it in right away the next day and gave me a loaner for the day. After going to Heiser for years, I will no longer be returning. More

by bksanders611 Verified Customer Verified Customer

Report | Print

I drive 45min just to come to Heiser Cadillac. The customer service is phenomenal. Leigh always takes such amazing care of me. The customer service is phenomenal. Leigh always takes such amazing care of me. More

Report | Print

From the time I got to Heiser to the time I drove away in my new 2025 Chevy Trax, I was treated as good as you can imagine! Very patient with me, all questions answered, a great situation. my new 2025 Chevy Trax, I was treated as good as you can imagine! Very patient with me, all questions answered, a great situation. More

by livonlv Verified Customer Verified Customer

Report | Print

Sherry was amazing to work with! The best car buying experience I have ever had. The best car buying experience I have ever had. More

by Leoneandrea325 Verified Customer Verified Customer

Report | Print

Cesar was great, but the receptionist shouldn't have scheduled me that time and day, if Brian was THAT busy!!! 5 hours was WAY to long to wait!!! Never going back there again!!! scheduled me that time and day, if Brian was THAT busy!!! 5 hours was WAY to long to wait!!! Never going back there again!!! More

by amy.sonnenburg Verified Customer Verified Customer

Report | Print

Have purchased 3 cars from Heiser in the last several years. Always go there for oil changes, etc. Service has always been great. Employees are friendly and helpful if I have any questions. Recommend years. Always go there for oil changes, etc. Service has always been great. Employees are friendly and helpful if I have any questions. Recommend Heiser to my family and friends.. More

by JOANNHOESER Verified Customer Verified Customer

Report | Print

Always fast and professional! The whole team is awesome! I would definitely send my family and freinds there! The whole team is awesome! I would definitely send my family and freinds there! More

by MSPENNER2 Verified Customer Verified Customer

Report | Print