Brian Crandall
Brian Crandall at Heiser Chevrolet Cadillac
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Brian Crandall

Sales Director / GM

Heiser Chevrolet Cadillac

2620 W Washington St
West Bend, WI 53095

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4.8
21 Reviews
4.8

21 Reviews

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21 Reviews of Brian Crandall

January 17, 2025

Dealership Rating
Employee Rating

Very friendly and responsive to my questions. Also helpfull with the two trucks I was interested in. More

by bkmdorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Maria Fuller

Jan 20, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 11, 2025

Dealership Rating
Employee Rating

Sheri as amazing and patient. I would want to buy a car from her every time More

by shotking125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Sherry Konek

Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Sheri was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

January 10, 2025

Dealership Rating
Employee Rating

Great folks and very helpful with new vehicle purchase! I highly recommend HEISER and will purchase again from them! More

by chuck96
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Przislicki

Jan 15, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 03, 2025

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Employee Rating

This is an excellent car dealership to go to. They are all very friendly and know how to treat you right. More

by steveback888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 31, 2024

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Employee Rating

I mean I work here so it’s great, salesman was good, Brian helped me choose, W service More

by jpbruno09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 27, 2024

Dealership Rating
Employee Rating

They worked hard to find the car wanted and gave me a good deal. Car buying experience was very good. More

by brianpschmidt7
Trade-in Experience
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Charlie Przislicki

Jan 06, 2025

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 16, 2024

Dealership Rating
Employee Rating

Great buying experience for all parties involved. Would recommend Heiser for buying and service needs. More

by shlb70
Recommend Dealer
Yes

Other Employees Tagged: Charlie Przislicki

Dec 19, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

December 04, 2024

Dealership Rating
Employee Rating

I got all the help needed. If I had questions, they were answered. All I can say is thanks. More

by mrfixithulk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Cesar Nunez

Dec 11, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

December 03, 2024

Dealership Rating
Employee Rating

Made an appointment for an alignment a week prior to bringing it in. We had new tires installed and found out that Heiser never did an alignment over the 4 years we’ve been bringing our truck to them. T More

by bksanders611
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Nathan Heimerl, William Harris

Dec 04, 2024

Heiser Chevrolet Cadillac responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Brian Crandall Sales Director / General Manager bcrandall@heiser.com

November 21, 2024

Dealership Rating
Employee Rating

I drive 45min just to come to Heiser Cadillac. The customer service is phenomenal. Leigh always takes such amazing care of me. More

by CAROLJ0302
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Leigh Mattilla , Taylor

Nov 22, 2024

Heiser Chevrolet Cadillac responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with Leigh and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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