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Brian Crandall
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Brian Crandall
Sales Director / General Manager
Heiser Chevrolet
10200 W. Arthur Ave.
West Allis, WI 53227
123 Reviews
Known for his outgoing smile and genuine demeanor, Brian is always out to win over customers. One way he accomplishes this is by keeping an “open door” and remaining accessible to all. Yet, it is Brian’s love of cars that keeps him on the showroom floor. Brian joined the Heiser family in 2004. He started in Sales yet quickly rose to the top, wearing a variety of hats along the way. Brian can empathize with employees and often helps coach them on improvement. He is seen as a versatile and friendly leader who understands the challenges and rewards of each role at the dealership. His motto is “treat everyone equally and with respect.” So, Brian encourages great service and revels in the outstanding online reviews the dealership receives. Oftentimes, they highlight feeling “valued” and remark on the way Heiser Chevrolet goes out for their customers. It’s a genuine effort that trickles down from the top, with Brian encouraging all to take the time to get things done right.
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123 Reviews of Brian Crandall
May 04, 2025
Heiser Chevrolet has been nothing but excellent Mary Ann and her entire staff have been amazing to work with! and her entire staff have been amazing to work with! More
by jim@jstefldevelopment.com
Verified CustomerOther Employees Tagged: Maureen Ferguson-Calmes, Breanna Barrett
November 24, 2024
We purchase and service all of our Chevys from Heiser. Service is awesome, Nicole takes great care of us and our vehicles Service is awesome, Nicole takes great care of us and our vehicles More
by TOM
Other Employees Tagged: Maureen Ferguson-Calmes, Brad Sterling, Zach Taft, Andy Schallitz, Andrew Arndt, Joseph Vicari III, Matt Myzska , Nicole Darling, PJ Geboy
August 22, 2024
Everyone treats the client very well. Especially in service Dept. and the Finance Office. Brad & Brian are awesome Especially in service Dept. and the Finance Office. Brad & Brian are awesome More
by tallt22001
Other Employees Tagged: Brad Sterling, Andrew Arndt
May 29, 2024
Service was awesome I will be back there to keep getting service done along with my family service done along with my family More
by Wunderjason
Other Employees Tagged: Brad Sterling , Nicole Darling, Michelle Kisiel, Chuck Konzen, Megan Shulta, Dave shepherd
October 25, 2023
Always get to the problem without adding a lot of cost to the repair. Great place to take your car or truck. the repair. Great place to take your car or truck. More
by rc51
Other Employees Tagged: Jason Clark , PJ Geboy, Keith Jacobsen, Rafael Rivera
October 12, 2023
Very good service, very friendly, don't push customers when they are asking questions, very clean place when they are asking questions, very clean place More
by jujuspirit1
Other Employees Tagged: Hadeel Abujaber, Samantha Calmes, PJ Geboy, Keith Jacobsen, Ryan Koch, Asha McDaniel, Angela Resa, Megan Shulta, Service Team
October 10, 2023
Was t really informed to what was going on. I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room I had to ask all the time. Not one update, disappointed. Wasted a whole day there when it was supposed to be around 3 hrs. And in the waiting room, I got a cup of coffee and had ants in my cup. Told the receptionist and they didn’t even go check. The really got me going. I think someone should have checked. But nothing like nothing ever happened. I was going to upgrade my vehicle there. But won’t go there again. Disappointed customer More
by MMCUSTOM33
Other Employees Tagged: Ben Jarvis, Quinn Mihalski, Dawn Riedel, Rafael Rivera, Mary Ann Scaffidi, Megan Shulta, Service Team
September 12, 2023
I came to dealership on walk-in basis. Everything was thoroughly explained to me. Was able to get car repaired same day. Both General Manager and service representative were very helpful. Everything was thoroughly explained to me. Was able to get car repaired same day. Both General Manager and service representative were very helpful. Believe her name was something similar to Asha? More
by millyolsen
Other Employees Tagged: Asha McDaniel
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