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Brian Coster
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10 Reviews
10 Reviews
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10 Reviews of Brian Coster
December 05, 2024
Service level is high. Willing to provide a loaner and make it convenient. Contact at dealer is very accessible Willing to provide a loaner and make it convenient. Contact at dealer is very accessible More
by mken0421
Verified CustomerOther Employees Tagged: Jason Jakubowski
November 30, 2024
My daughter has been dealing with issues for a while with her car. Brian and James were working with us because they knew what issues she had dealt with the dealerships back in Michigan. Brian and James had her car. Brian and James were working with us because they knew what issues she had dealt with the dealerships back in Michigan. Brian and James had told my daughter that they would get her car from Michigan and bring her a loaner from Chicago so they could replace the break pad or recall on her brake pad that they had said was the reason causing her brake malfunctions in the first place. Brian and James told my daughter that they had ordered the part and once the part was in they would bring the loaner to my daughter in Michigan and grab her car and take it back to Chicago to fix that issue so she would not deal with the brake malfunction again. Well my daughter got her car back a week later and when she got it back her car was giving her a notification about brake malfunction again and about the repair needing to be done. My daughter emailed Brian the office manager and he told her he would see when the program was available. So, we’re a bit confused if anything was done to my daughter’s car because obviously there wasn’t since the notification keeps coming up and since Brian had stated that he would check Monday because supposedly the program was available in December. We are very upset because we’ve been loyal BMW customers for some time now. More
by MUFIDISA2
Other Employees Tagged: James Hatchett
November 25, 2024
Nick shellberg and Mgr Brian Coster were phenomenal. My son had recently passed away and I brought it to another dealership for service . 2 months later I decided I would purchase the vehicle. I retur My son had recently passed away and I brought it to another dealership for service . 2 months later I decided I would purchase the vehicle. I returned to Zeigler for service because I am taking the car to Virginia. When the vehicle was serviced there were many problems. In the midst of my deepest despair both Nick and Brian helped me tremendously. I cannot thank you enough for their outstanding service. I am now confident that my vehicle is professionally serviced and ready to be driven in Virginia. Nick Shellberg also gave me the “101”.( In other words those moms and dads that are technically challenged lol) for my son’s favorite vehicle ! His kindness professional and knowledge of your BMW vehicles should be commended. I truly believe my son placed Nick at Ziegler to assist me that day . The time, effort and professional he displayed is truly an asset to BMW and Zeigler dealership . Many thanks to Nick and Brian. Amazing professional service at Zeigler BMW of Orland Park Illinois . More
by SNOBOARDER1018
Other Employees Tagged: Nick Shellberg
November 15, 2024
Ongoing review of current project . .. due to the age of my vehicle, we ran into a few complications, but the teamwork and shared communication is helping us to resolve all related outst .. due to the age of my vehicle, we ran into a few complications, but the teamwork and shared communication is helping us to resolve all related outstanding issues More
by THGLLC
Other Employees Tagged: Tony Scanlon , Nathan Schneider, SF; Courtney, Cashier; Cory, Service Coordinator; Dennis Kuk, Parts
November 06, 2024
Very helpful and extremely accommodating. The Customer service was outstanding ! Brian is top notch and look forward to BMW as my new retailer and service center The Customer service was outstanding ! Brian is top notch and look forward to BMW as my new retailer and service center More
by DONNADIGIOIA
October 14, 2024
Nice knowledgeable honest dealership making it easy to rate Orland Park BMW. The salemanager was very helpful rate Orland Park BMW. The salemanager was very helpful More
by ELQNLLC1
Other Employees Tagged: Dion Grace
October 03, 2024
Overall things went smoothly considering this was my first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. first oil change and there was a mixup with the loaner but the service manager made sure I got one which was much appreciated. More
by JCK0528
Other Employees Tagged: Dion Grace, Marc Boomsma
July 13, 2024
Mr. Brian-manager & Mr. Dion service advisor have been outstanding employees, thanks for everything you done for me. outstanding employees, thanks for everything you done for me. More
by o.t.joe
Other Employees Tagged: Dion Grace , And to all the mechanics who have work on my vehicle, thank you so much!
July 01, 2024
Was met at door imediately,all info taken. diagnosed by noon,parts next morning and on the road by noon diagnosed by noon,parts next morning and on the road by noon More
by W9GYC
Other Employees Tagged: Jason Jakubowski, Tony Scanlon
June 19, 2024
Amazing sales and service from Zeigler BMW of Orland! Repeat customer and will always come back Repeat customer and will always come back More
by KUPIECJE
Other Employees Tagged: Dion Grace, James Hatchett, Jason Jakubowski, Richard Pool, Tony Scanlon, Nick Shellberg, Marc Boomsma , Corey Josephson, Cheri Krause
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