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Brian Coffin
Brian Coffin at Conicelli Toyota of Springfield
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Brian Coffin

Service Advisor

Conicelli Toyota of Springfield

860 Baltimore Pike
Springfield, PA 19064

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4.7
80 Reviews
4.7

80 Reviews

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80 Reviews of Brian Coffin

February 21, 2025

Dealership Rating
Employee Rating

I had a good experience I only wish it was good everytime as in the past it wasn’t. But you improved. For sure. More

by SCARPATOFRANK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 21, 2025

Conicelli Toyota of Springfield responded

Thanks for the five star rating; we appreciate your business and hope to continue to meet your expectations! Paula d., Customer Relations

February 10, 2025

Dealership Rating
Employee Rating

The wait time was too long. Arrived at 8am and left around 11am. About 3 hrs of waiting. More

by SM.FIGUEROA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart

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Feb 10, 2025

Conicelli Toyota of Springfield responded

So sorry to hear your wait time exceeded your expectations. I'll be sure to let our service manage know if this issue. We do appreciate your business. Paula d., Customer Relations

February 10, 2025

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Employee Rating

Service always top notch. I was told an hour and 30 min. Car was done right on time. More

by donnalauria55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alissa Fox

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Feb 10, 2025

Conicelli Toyota of Springfield responded

Thanks for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d., Customer Relations

February 09, 2025

Dealership Rating
Employee Rating

Wonderful place. .. They work hard and do a great job and are customer friendly... and I love the shuttle! More

by WHITESTUCCO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart

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Feb 10, 2025

Conicelli Toyota of Springfield responded

Thank for choosing our dealership to maintain your vehicle's performance. We appreciate your business. Paula d. Customer Relations

January 31, 2025

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Employee Rating

I was able to get an appointment when I wanted and the work was done in a timely manner. More

by KOVICKR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 04, 2025

Conicelli Toyota of Springfield responded

Thank you for the five star rating. We appreciate your business. Paula d., Customer Relations

January 23, 2025

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Employee Rating

Fast and knowledgeable service Quick turn around with professional staff Thank you Toyota Springfield! Your the best More

by lestrangekim16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart

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Jan 24, 2025

Conicelli Toyota of Springfield responded

Thank you for a great five star review. We appreciate your kind words and business. Paula d., Customer Relations

January 09, 2025

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Employee Rating

The Best Service Department I've ever been to ! Excellent Service at comfortable wait. I was in and out within an hour ! Coffee, snacks, television, warm waiting room. More

by blessedyear2425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Scott, Christina Randall, Ayah Maghtha, Jack DePre, Alissa Fox, Malcom Johnson, AJ Vanhart, Rob Garrison, Ben Guyon

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Jan 10, 2025

Conicelli Toyota of Springfield responded

Thanks so much for servicing your vehicle with our Toyota dealership. We appreciate the kind words and your business! Paula d., Customer Relations

January 04, 2025

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Employee Rating

Worked out great. Smooth process. Would be glad to use them again for service in the future. More

by chris.j.george5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart

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Jan 06, 2025

Conicelli Toyota of Springfield responded

Thank you for choosing our dealership service center to maintain your vehicle's performance! Paula d., Customer Relations

January 04, 2025

Dealership Rating
Employee Rating

The employees in the dealership are excellent. However cannot give 5 stars since car seems to be as loud as when we dropped it off- even louder. More

by ORCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christina Randall, Jack DePre, Alissa Fox, AJ Vanhart

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Jan 06, 2025

Conicelli Toyota of Springfield responded

We appreciate the four star rating; however, did you contact Service again regarding how loud your vehicle is? I would suggest calling in to discuss this with one of our managers. Paula d., Customer Relations

January 03, 2025

Dealership Rating
Employee Rating

Work done on my car was good. Pretty much all problems taken care of. One issue still comes and goes. Maybe it’s electronic issues due to cold weather. Service took longer than ex More

by TELLEWOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 06, 2025

Conicelli Toyota of Springfield responded

Thank you for the four star review. We appreciate your business. Paula d., Customer Relations

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