Brian Breidegam | Page 8

So organized and thorough And the staff is great Found issues with my car that no one else could issues with my car that no one else could More

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They did a great job selling me the car, but my experience with the service department was very poor. My car took 1 week to get service A done, also I had manufacturer issue on the driver side wind experience with the service department was very poor. My car took 1 week to get service A done, also I had manufacturer issue on the driver side window, they said that the part isn't availyet by Mercedes. Moreover, I received the car with a very dirty interior, full of dust and smelly they didn't even bother themselves with a complementary wash. In addition to that my car tires pressure was incorrect from being parked for long time without moving and they delivered it with incorrect tires pressure, beside when I signed up for service I asked for a loaner car and they confirmed its availability but when I went for service, they said there is no loaner available and I had to wait for an hour to get a loaner car. Overall it was a very bad experience in the service department. More

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First-class service! I had a positive and honest service experience with my 2014 CLA. Mercedes-Benz Natick my new service place. I had a positive and honest service experience with my 2014 CLA. Mercedes-Benz Natick my new service place. More

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Brian, my service advisor, was exceptionally effective and helpful. He kept me aware of the steps being taken and the time of completion. The job was done well and as promised. and helpful. He kept me aware of the steps being taken and the time of completion. The job was done well and as promised. More

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Quality work, knowledgeable service advisors, friendly staff and professional. I have used this company for several years. staff and professional. I have used this company for several years. More

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My long-term service advisor Brian has continually remain trustworthy, professional and always has advised me in the right direction for the care of my cars. He’s a valued employee to say the least. trustworthy, professional and always has advised me in the right direction for the care of my cars. He’s a valued employee to say the least. More

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Great service and customer service. .Friendly and knowleable sales dept…I have been a customer at this dealership for. Over 12 years and have purchased four car from this dealership… .Friendly and knowleable sales dept…I have been a customer at this dealership for. Over 12 years and have purchased four car from this dealership… More

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Quick and Attentive, car always runs excellent after service. Good communication and seamless rental pickup experience. service. Good communication and seamless rental pickup experience. More

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Johnny was extremely knowledgeable and helpful and patient with helping me to connect to my mate Mercedes connect package patient with helping me to connect to my mate Mercedes connect package More

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My service agent, Brian, went above and beyond for me. I couldn’t drive my car back home because I needed a part ordered and he went out of his way to find me a last minute car loaner. He cared about my s I couldn’t drive my car back home because I needed a part ordered and he went out of his way to find me a last minute car loaner. He cared about my safety and provided excellent customer service. I am in sales so I know how it’s like. Thank you again Natick Mercedez-Benz and Brian. More

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