Brian Breidegam | Page 12

Brian was very accommodating even though I didn’t have an appointment.he was very professional and took care of my problems. appointment.he was very professional and took care of my problems. More

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I had a problem with my car and problems with result before I was expecting before I was expecting More

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Had a wonderful experience dealing with Brian my service advisor. Was able to get my car in and repaired quickly. He was knowledgeable and helpful. I’ll be contacting him in the future with all my Mercedes advisor. Was able to get my car in and repaired quickly. He was knowledgeable and helpful. I’ll be contacting him in the future with all my Mercedes needs. More

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Brian in service was great and tried very hard to resolve my issue quickly and thoroughly. my issue quickly and thoroughly. More

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Excellent, friendly, and professional service. Highly recommend it! Always knowledgeable and trusted to do excellent work. Highly recommend it! Always knowledgeable and trusted to do excellent work. More

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Brian was waiting for me at 7:30 am, explained the service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this deale service recall work, and had me out the door before his estimated time to check and fix any problems. Fast and courteous, would recommend this dealership to any MB owner. Thank you very much. More

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Well run dealership , staffed by efficient and friendly staff, delivering a customer focused service experience staff, delivering a customer focused service experience More

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I am a customer at this location for many years. I am very happy with their customer care and service. I am very happy with their customer care and service. More

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Great service… took exactly the 2 hours he quoted was very professional … will use for future service very professional … will use for future service More

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This service visit was for the scheduled maintenance B, sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and sticky parking break release and state inspection. Requested services were done to my satisfaction except the cost of service. Oil leak was found and reported to me, but it was conveyed as not urgent therefore postponed for future visit (too much money for one visit). The parking break pedal assembly was apparently not in stock, therefore I had to leave for one more day. Could they have known stock status and communicated earlier before I had to ask? This vehicles is 2016 E400 model with just 26800 miles and only cruised and driven leisurely, but the parking break pedal has to be replaced and the oil leaks already? I understand any machine can break down at any time, but what about the Mercedes quality the manufacturer is advertising all the time? I am very much disappointed with the Mercedes quality and reliability. I like this dealership for both sales and services. I have purchased two Mercedes cars and serviced here, but I get sticker shocks almost every time I visit for services once the warranty expires. I am not sure what anyone can do about that as long as services get done at the dealership. More

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