Brian Boughter
Brian Boughter at Kenny Ross Mazda
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Brian Boughter

Service Manager

Kenny Ross Mazda

11317 Lincoln Hwy
North Huntingdon, PA 15642

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4.7
83 Reviews
4.7

83 Reviews

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84 Reviews of Brian Boughter

November 21, 2024

Dealership Rating
Employee Rating

My service was done quickly and efficiently, and the service representative gave me a lot of good information on the state of my tires, as well as quotes for future service. More

by itsemschmidt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Veitz

November 12, 2024

Dealership Rating
Employee Rating

Mr. Boughter reached out to me and was very helpful as well as Antonio, I appreciate their help! More

by TIFFANYTAYLOR88
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Antonio

Nov 15, 2024

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

November 12, 2024

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Employee Rating

From our knowledgeable and friendly salesman, to a thorough and engaged management team, Kenny Ross Mazda made it a GREAT experience! More

by KHUSS2008
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Veitz , Tom - Sales

Nov 15, 2024

Kenny Ross Mazda responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

November 11, 2024

Dealership Rating
Employee Rating

Great service. Brian really help me understand everything and made sure my vehicle was done as well as clean. More

by classe170
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Nov 15, 2024

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 03, 2024

Dealership Rating
Employee Rating

They did all the recalls, service and inspection in a timely manner. They only complaint is they did not fill my wiper fluid which was empty. More

by jleader3
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Veitz

November 02, 2024

Dealership Rating
Employee Rating

This was the worst experience I’ve ever had at a dealership. I came in for an oil change, they forgot to put a nut back in and the plate and caused my oil plate to fly off and my engine to overheat More

by jeremysanville
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

October 29, 2024

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Employee Rating

Wish I could leave 0 stars. Refused to acknowledge the issue and did the minimum until I finally gave up and left with nothing fixed after driving 3hrs round trip for the SECOND More

by mdmiller99
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Kenny Ross Mazda responded

"Mdmiller99" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 30, 2024

mdmiller99 responded

I emailed you my contact info

October 27, 2024

Dealership Rating
Employee Rating

They did a really good job in inspecting the vehicle. I will come back next year for sure. More

by Henry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Louis Veitz

Oct 30, 2024

Kenny Ross Mazda responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

October 27, 2024

Dealership Rating
Employee Rating

It was good. I will go back. Eight, Nine, Ten Eleven twelve thirteen fourteen fifteen More

by nick1986montgomery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Kenny Ross Mazda responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

October 23, 2024

Dealership Rating
Employee Rating

Customer service when when checking in at garage was not helpful or patient with me at all. Very Rude and basically said I can't deal with it no? Thankfully a garage mechanic helped me.. More

by bushman4536
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 25, 2024

Kenny Ross Mazda responded

"Bushman4536" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@kennyrossmazda.com or respond directly to this message with the requested information. We hope to hear back from you soon.

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