Brian Berset

Yo, so I had a Nissan Rogue for 3 years, then I swapped the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k mil the lease for a Nissan Titan. I kept the lease for 3 years and decided to buy the truck, worst decision ever! The car started acting up after 40k miles. I called them and they said it was normal. Then, at around 49k miles, the reverse gear started acting up. So I called on March 28th and asked them to check it out. They didn't get to it until a week later. I took the truck to the dealer and they said my transmission needed to be replaced. I asked about my warranty and they said it had expired on March 26th. They wanted $11k to fix it and said I had to pay out of pocket. They didn't care about me as a customer. Just so you know, they said I called 2 days after my warranty expired, but when we bought the truck on March 26, 2019, I didn't pick it up until March 30th. I tried contacting Nissan Corporate Consumer Affairs and spoke to this guy named Mathew. He was a real jerk and said it was his final decision and there was nothing I could do. More

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My wife and I identified a specific vehicle from Marlboro Nissan that we were interested in and contacted Brian Berset based on a number of positive reviews he had received online. We met the next day and he Nissan that we were interested in and contacted Brian Berset based on a number of positive reviews he had received online. We met the next day and he showed us the car, we test drove it, discussed pricing/financing, and purchased the car all within 2 hours-- incredibly quick and painless thanks to Brian. Brian was friendly, efficient, and highly knowledgeable about the car. We didn't feel pressure and were comfortable with the cost of the car. We've been impressed with the customer service we've received from Brian, as he has been kind enough to follow up in the week after purchase to ensure we are satisfied with the car. We can't thank Brian enough and would highly recommend working with him! More

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Best car dealer I have ever worked with We just leased our fourth car from Marlborough Nissan. Always a friendly, honest, low-pressure environment. They were able to obtain a specific car I We just leased our fourth car from Marlborough Nissan. Always a friendly, honest, low-pressure environment. They were able to obtain a specific car I wanted that they didn't have in stock by the next day from another dealer. The numbers all worked. I came in, drove it, signed papers, and drove away with the beautiful new car in about 45 minutes total. I have recommended this dealership to others, and will continue to do so. More

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Great Brian had the answers to my questions. He knew all about the car. I was very pleased at how easy he made my purchase. Would go back to them again. Brian had the answers to my questions. He knew all about the car. I was very pleased at how easy he made my purchase. Would go back to them again. More

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Fast. Easy. Good deal I came in on a Sunday and was in and out with the car I wanted after a test drive very quickly. The sales staff were amazing and the finance manager w I came in on a Sunday and was in and out with the car I wanted after a test drive very quickly. The sales staff were amazing and the finance manager was great. More

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Easy no pressure experience That was easy.....I was interested in two different new models and it honestly came down to price. Brian and Mike were great to deal with on the phon That was easy.....I was interested in two different new models and it honestly came down to price. Brian and Mike were great to deal with on the phone and Mike and Jim handles everything really professionally once I got to the dealership. More

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excellent experience Brian Berset made the experience very enjoyable - he answered all our questions - and explained everything about the Murano. Without a doubt Brian wa Brian Berset made the experience very enjoyable - he answered all our questions - and explained everything about the Murano. Without a doubt Brian was the best car salesman we ever dealt with. More

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Buying experience The salesman and others in sales area were very friendly and helpful. The salesman listened and met our needs in a very timely fashion. The financing The salesman and others in sales area were very friendly and helpful. The salesman listened and met our needs in a very timely fashion. The financing process was quick but felt like “stereotypical” car dealer experience manipulating terms, rates and add on coverage. Won’t have the vehicle for a couple of days to have final option of the purchase. More

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used vehicle-very good experience My daughter needed another car and we found a very nice newly traded 2013 Honda Civic on their website. We went in to look at it and Brian was awesome My daughter needed another car and we found a very nice newly traded 2013 Honda Civic on their website. We went in to look at it and Brian was awesome. Bottom line is as car-buying experiences go it couldn’t have been easier. More

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Knowledgeable & efficient!! This experience was perfect. We were able to look around, take our time & make an unbelievable decision!! When we were ready to talk Brian was ready This experience was perfect. We were able to look around, take our time & make an unbelievable decision!! When we were ready to talk Brian was ready to listen!!! We could’t be more pleased with the whole experience! More

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