Brian Barrett
Brian Barrett at Steve Rayman Chevrolet
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Brian Barrett

Service Advisor

Steve Rayman Chevrolet

2155 Cobb Pkwy SE
Smyrna, GA 30080

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3.9
185 Reviews
3.9

185 Reviews

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185 Reviews of Brian Barrett

June 22, 2024

Dealership Rating
Employee Rating

Great job the work there is excellent I had a lot of problems with my car and they fixed it More

by GANAWAYMICHAEL62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

June 20, 2024

Dealership Rating
Employee Rating

I came in for a "Service Power Steering", was told I needed a battery, I just purchased a battery last year. I got the service anyway and the "power steering service" light is still on. Now my "revers More

by BENDERIRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 20, 2024

Steve Rayman Chevrolet responded

I apologize for the issues you've experienced with your service. It's concerning to hear that both the power steering light and reverse camera are still problematic after your visit. We'd like to address these concerns promptly, so please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 20, 2024

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It was the fastest and the easiest way to buy a car online. The sales team did everything in no time, thanks steve rayman and thanks everyone for helping me getting my dream car More

by ahmed abdelall
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Keisha McCaster

Jun 21, 2024

Steve Rayman Chevrolet responded

Ahmed, we're delighted to hear that our team at Steve Rayman Chevrolet made your car-buying experience quick and easy. Enjoy your dream car!

June 20, 2024

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Employee Rating

The staff and the service on my Chevy Volt was great! Very efficient and quick. More

by Jay
Recommend Dealer
Yes

Other Employees Tagged: Reggie and Kameya

Jun 21, 2024

Steve Rayman Chevrolet responded

Thank you, Jay. We look forward to seeing you again at Steve Rayman Chevrolet!

June 15, 2024

Dealership Rating
Employee Rating

The Only Person on the Chevrolet Steve Rayman that helped with my problem,was Marcus,Alexandr. She Helped in two days a nigtmare that I was with the Chevrolet for almost a month that my car was there. More

by HANDS.OF.FREEDOM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2024

Steve Rayman Chevrolet responded

It's great to hear that Marcus was able to assist you effectively. However, it's concerning that your car was with us for almost a month before the issue was resolved. We strive for timely service and apologize for any inconvenience caused during this period. If there's anything more we can do or if you'd like to discuss this further, please reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 15, 2024

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Employee Rating

Terrible! I waited for 2 hours and ten minutes and when I asked for status, I was told my car had never been looked at. Got my car and left - wasted day. My ap More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 17, 2024

Steve Rayman Chevrolet responded

Anne, I'm truly sorry to hear about your long wait and the lack of service on your car. We strive for efficiency and it's clear we fell short this time. If you're open to discussing further, please reach out so we can make things right. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 11, 2024

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Employee Rating

I had an appointment today at 11:00 am. for a lube, oil, and filter I am an elderly lady recovering from back surgery. I use a walker and must wear a back brace. I arrived at 10:55 am. I was More

by Anne
Service Time
Service Communication
Recommend Dealer
No
Jun 12, 2024

Steve Rayman Chevrolet responded

Anne, I'm truly sorry to hear about your experience and the long wait you endured. We strive to honor our appointments and provide timely service, so it's disappointing that we fell short here. If you're open to discussing this further or if there's anything we can do to make it right, please reach out. Thank you, Thomas Campbell - Service Manager - 678-424-2084

Jun 13, 2024

Anne responded

I asked for the service manager-nobody seemed anxious to find you. After sitting for 2 hours and ten minutes I didn’t even get my oil changed.

June 10, 2024

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Employee Rating

I use the service center for years. Staff is very attentive and job done right. More

by BBUCZULI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Steve Rayman Chevrolet responded

We are grateful for your review and your loyal business. Thank you from all of us at Steve Rayman Chevrolet!

June 09, 2024

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Employee Rating

Very pleased with my sales person Service and the manager for their service while we was at the dealership an for helping me out More

by RNICHOLS1335
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Steve Rayman Chevrolet responded

We're delighted to hear that our team at Steve Rayman Chevrolet provided excellent service during your visit. Thanks for sharing your positive experience!

June 08, 2024

Dealership Rating
Employee Rating

Excellent service. Made the buying process easy. Professional, friendly, and courteous was all the staff. Highly recommend!!! More

by Wsentmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 10, 2024

Steve Rayman Chevrolet responded

Thank you for the high praise! We're delighted to hear that our team at Steve Rayman Chevrolet made your buying process smooth and enjoyable. We appreciate your recommendation!

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