Brian Barnatt
Brian Barnatt at Lundgren Honda of Auburn
Refer Me

Brian Barnatt

Sales Manager

Lundgren Honda of Auburn

163 Washington St
Auburn, MA 01501

Contact Me
not yet
rated
19 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

21 yrs, 4 mos

Languages Spoken

English English

not yet
rated

19 Reviews

Write a Review

19 Reviews of Brian Barnatt

May 31, 2024

Dealership Rating
Employee Rating

Everyone was very helpful at Lundgren. They listened to our needs and found the perfect car for us. Everything went seamlessly. Easy peasy! Definitely will recommend. More

by cambelden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jayson Navarro , Dustin Johnson

February 24, 2023

Dealership Rating
Employee Rating

Ricardo was so informative and respectful and always responded to my questions. He is an excellent person to purchase from. Dustin in the business office was great as well.. very accommodating and trust More

by Pumdaz01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dustin Johnson, Ricardo Vazquez, David Pingitore

Feb 27, 2023

Lundgren Honda of Auburn responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Ricardo met your expectations. Thank you again for choosing Lundgren Honda of Auburn, we look forward to having you as one of our valued customers for many more years to come! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 15, 2022

Dealership Rating
Employee Rating

Very professional and Courteous from start to finish I was very impressed with sales and service everything went very smooth and I was in my 2016 Ford F-150 in less than 3 hours thank you everyone greatly More

by Rsimonejr66
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Mazzeo , Dustin Johnson, Ricardo Vazquez

Jul 16, 2022

Lundgren Honda of Auburn responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team. Congratulations on your new truck and we look forward to working with you again. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 15, 2022

Dealership Rating
Employee Rating

Professional and friendly staff who treat you with respect. I’m a very satisfied customer. More

by nstallone4
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dustin Johnson, Samantha Warren

Mar 16, 2022

Lundgren Honda of Auburn responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

March 13, 2022

Dealership Rating
Employee Rating

They were great very helpful on wat I need it respectful friendly they now wat they doing More

by Maequito23
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Christine Comeau, Jayson Navarro, Michael Malloy , Andy Dupuis

Mar 14, 2022

Lundgren Honda of Auburn responded

Here at Lundgren Honda of Auburn, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

January 17, 2022

Dealership Rating
Employee Rating

Andy was a pleasure to work with. The buying experience was a breeze. It was not like the traditional experience, where the salesman is pushy and beats around the bush. Andy, was very forthcoming, unders More

by Higmiester17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 18, 2022

Lundgren Honda of Auburn responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback! Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

July 28, 2021

Dealership Rating
Employee Rating

AVOID THIS DEALERSHIP AT ALL COSTS!! Jerked around during buying process with truly atrocious customer service only to deliver a vehicle with paint on the console. All personnel (with exception of 2) were go More

by researcher0013
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 14, 2021

Lundgren Honda of Auburn responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

June 27, 2021

Dealership Rating
Employee Rating

I needed to change 4 tires on my Honda accord 2010. I got a quote from town Tire at Shrewsbury MA for a package of Micheline tires for $700. I sent Lundgren Honda the quote and they said they will More

by mhumi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Matt Barth, Paige Hart

Jul 15, 2021

Lundgren Honda of Auburn responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. Please leave us your contact information so we can reach out and address your concerns in detail. Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

Jul 18, 2021

mhumi responded

Hi Mr. Gravel, I shall be delighted to discuss this issue with YOU. My email is: mhumi@wpi.edu Telephone:508-831-5213 (If I do not respond please leave a message on my voice mail)

Jul 19, 2021

mhumi responded

Hi Mr. Gravel, In view of your unsatisfactory response I am asking solveit@whdh.com to intervene in this matter. MH.

June 01, 2021

Dealership Rating
Employee Rating

While I was satisfied overall with everyone that dealt with the purchase of the car I was disappointed in the turn in price I was given on my car especially since it was the dealer who approached me to en More

by CPD
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Woodbury, Paige Hart, Jayson Navarro , Sara Ellis, Dustin Johnson

Jun 01, 2021

Lundgren Honda of Auburn responded

Thank you for your honest feedback. While I'm glad to hear that you had an overall positive experience, it is disappointing that you didn't have a fully satisfying visit. If you don't mind reaching out to me directly, I would appreciate the opportunity to learn more and address your concerns. Experience it! Matt Barth General Sales Manager 508-749-4305 mbarth@lhonda.com

October 10, 2020

Dealership Rating
Employee Rating

Jose definitely made it happen for me 100 percent I came in for some mantenice on my car and left with a 2020 Honda I absolutely love the service I got and I will definitely be sending people his way More

by Sam.santana1020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jayson Navarro , Adam Abdolrahim, Jose Alfaro, Ryan Hill, Bryan Turney

Oct 10, 2020

Lundgren Honda of Auburn responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jose provided such a great experience. Thank you again for choosing Lundgren Honda of Auburn, we look forward to having you as one of our valued customers for many more years to come! Experience it! Steve Gravel Service Manager 508-749-4230 sgravel@lhonda.com

1

Dealership Inventory (329 Vehicles)

used 2012 Toyota Camry car, priced at $12,391
2012 Toyota Camry
used
Attitude Black Metallic exterior
Automatic
Front-wheel Drive
used 2022 Honda Accord Hybrid car, priced at $25,921
2022 Honda Accord Hybrid
used
Crystal Black Pearl exterior
CVT
Front-wheel Drive
used 2019 Honda CR-V car, priced at $19,991
2019 Honda CR-V
used
Platinum White Pearl exterior
CVT
All-wheel Drive
used 2022 Honda CR-V car, priced at $27,921
2022 Honda CR-V
used
Sonic Gray Pearl exterior
CVT
All-wheel Drive
used 2020 Jeep Grand Cherokee car, priced at $22,997
2020 Jeep Grand Cherokee
used
Diamond Black exterior
Automatic
Four-wheel Drive
used 2014 Honda Accord car, priced at $14,921
2014 Honda Accord
used
Alabaster Silver Metallic exterior
CVT
Front-wheel Drive