Brian Baker
Brian Baker at Jim Ellis Chevrolet
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Brian Baker

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.7
26 Reviews
4.7

26 Reviews

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26 Reviews of Brian Baker

January 02, 2025

Dealership Rating
Employee Rating

Solid, friendly service. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. More

by CLAY.PARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Caicedo

Jan 02, 2025

Jim Ellis Chevrolet responded

Clay, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 28, 2024

Dealership Rating
Employee Rating

Jim Ellis Chevrolet of Atlanta, a smooth experience for fist time car/truck buyers, like myself, very friendly and relax waiting areas. More

by Jabir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darral Porter, Amanda Burby

Dec 29, 2024

Jim Ellis Chevrolet responded

Thank you so much, Jabir, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 27, 2024

Dealership Rating
Employee Rating

Tooo expensive on sale and service. I don't want to go to this place. More

by NAHARAKHANAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Dec 28, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

December 10, 2024

Dealership Rating
Employee Rating

Amanda and finance were great. Made the deal work for me. We'll versed in the product. No Hassel. And delivered the car to my home More

by john.seguin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2024

Jim Ellis Chevrolet responded

Thank you, John, for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Expect the Best! General Manager Ralph Sorrentino

Dec 13, 2024

Jim Ellis Chevrolet responded

We're happy you found our staff to be so supportive during your experience here at Jim Ellis Chevrolet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 06, 2024

Dealership Rating
Employee Rating

Very helpful. Thanks for taking care of our vehicle. We will be back in the future for more repairs . Thanks again so much! More

by ROBERT@PARKERYOUNGCONSTRUCTION.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 07, 2024

Jim Ellis Chevrolet responded

Thanks, Robert, for sharing about your experience with Jim Ellis Chevrolet. We appreciate your business and hope to see you again soon! Expect the Best! Service Manager Mr. David Theriault

November 05, 2024

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Employee Rating

Very efficient address all my concerns I'm comfortable with the performance of this dealership thank you for your work ethics More

by Silk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Elise Schaaf, Nicolas Caicedo

Nov 05, 2024

Jim Ellis Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jim Ellis Chevrolet! Expect the Best! Service Manager Mr. David Theriault

November 04, 2024

Dealership Rating
Employee Rating

Failed to fix issue with recall. Still haven't ordered part to fix our recall More

by NICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 08, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

October 31, 2024

Dealership Rating
Employee Rating

As my service manager, Brian Baker provided speedy service and excellent communication. Elise Shaw did a superb job helping me with a courtesy car. Overall, GREAT job! More

by RODBEAUREGARD2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Luis Gonzalez-Brands, Elise Shaw

Nov 01, 2024

Jim Ellis Chevrolet responded

Rob, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Brian, Elise, and our team met your expectations. Thank you again for choosing Jim Ellis Chevrolet. We look forward to having you as one of our valued customers for many more years to come! Expect the Best! Service Manager Mr. David Theriault

October 21, 2024

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Employee Rating

I was taken care of so caring and professionally having never been here before the service was so professionally done and in such a short time I was amazed with the complete experience never had better se More

by recowsert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 21, 2024

Jim Ellis Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

October 16, 2024

Dealership Rating
Employee Rating

The service was great and Brian was very polite. He got me right in as a walk-in and took care of me. My car looked so good when they finished with it. I would definitely return if I’m in town visit More

by Desiree’
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 17, 2024

Jim Ellis Chevrolet responded

Thank you, Desiree, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Brian and our team, and we look forward to working with you again. Expect the Best! Service Manager Mr. David Theriault

Oct 19, 2024

Jim Ellis Chevrolet responded

We appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jim Ellis Chevrolet!

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