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Brian Baker
Brian Baker at Jim Ellis Chevrolet
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Brian Baker

Service Advisor

Jim Ellis Chevrolet

5900 Peachtree Blvd.
Atlanta, GA 30341

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4.8
33 Reviews
4.8

33 Reviews

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33 Reviews of Brian Baker

February 26, 2025

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Employee Rating

Service was excellent, my service advisor was very helpful and professional. Brian was awesome. I would like to keep him as my advisor if possible. More

by jodywatson2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 26, 2025

Jim Ellis Chevrolet responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Jody, and look forward to your next visit. Expect the Best! Service Manager Mr. David Theriault

February 12, 2025

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Employee Rating

Brian is excellent. Professional but casual too. Takes care of you like a friend. Ask for him. More

by jed_douglas_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 12, 2025

Jim Ellis Chevrolet responded

Thank you for your business and this review, Jed. We're happy to hear Brian was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! Service Manager Mr. David Theriault

February 06, 2025

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Brian did a wonderful job coordinating the repair of my truck. He exemplifies great customer service. He offered flexibility that made the repair a success. More

by rgsmith500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 07, 2025

Jim Ellis Chevrolet responded

Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

February 02, 2025

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It took almost 4 hours to have my oil changed and tires rotated. I had an appointment. More

by CAROLAH30033
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 03, 2025

Jim Ellis Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Expect the Best! Service Manager Mr. David Theriault

January 18, 2025

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Brian Baker is a great service rep. He is very knowledgeable and courteous. He always makes sure my car gets the proper service. Great job! More

by TONYHX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 19, 2025

Jim Ellis Chevrolet responded

Tony, Thank you! Brian and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 17, 2025

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Employee Rating

Had a oil change and tire rotation done. Brian the advisor was great, I was send a video from thr technician, that was a brilliant idea. Please continue to do this with every customer if pos More

by Shariffwilliams27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 18, 2025

Jim Ellis Chevrolet responded

Thank you, Shariff, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Brian here at Jim Ellis Chevrolet. Expect the Best! Service Manager Mr. David Theriault

January 15, 2025

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Employee Rating

If you are looking for a New Truck I would highly recommend talking to Amanda Burby at Jim Ellis Chevrolet! She made the entire process smooth and stress free. Taking the time answering all my questi More

by Irving
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Franchely Reyes, Amanda Burby

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Jan 15, 2025

Jim Ellis Chevrolet responded

Irving, Thank you for your business and this review. We're happy to hear Amanda and our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Expect the Best! General Manager Ralph Sorrentino

January 02, 2025

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Employee Rating

Solid, friendly service. Only issue this past service was that we didn’t get a call that vehicle was ready; a bit of internal confusion it seemed. More

by CLAY.PARNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicolas Caicedo

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Jan 02, 2025

Jim Ellis Chevrolet responded

Clay, Thank you for choosing Jim Ellis Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Expect the Best! Service Manager Mr. David Theriault

December 28, 2024

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Employee Rating

Jim Ellis Chevrolet of Atlanta, a smooth experience for fist time car/truck buyers, like myself, very friendly and relax waiting areas. More

by Jabir
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Darral Porter, Amanda Burby

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Dec 29, 2024

Jim Ellis Chevrolet responded

Thank you so much, Jabir, for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Jim Ellis Chevrolet! Expect the Best! General Manager Ralph Sorrentino

December 27, 2024

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Employee Rating

Tooo expensive on sale and service. I don't want to go to this place. More

by NAHARAKHANAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Vladimir Kochubey, Loan Pham, Nicolas Caicedo

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Dec 28, 2024

Jim Ellis Chevrolet responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (770) 457-8211 to discuss your concerns, as your satisfaction is of utmost importance to us.

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