Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram
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Brian Baker

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.7
182 Reviews

Dealership Experience

9 yrs, 3 mos

Industry Experience

13 yrs, 4 mos

4.7

182 Reviews

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182 Reviews of Brian Baker

May 13, 2025

Dealership Rating
Employee Rating

Oil change took longer than expected. Also they did not have a tool to be able to rotate my tires, I said we need to come back so they can do that. Not real happy with that since I don't More

by kymcoons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 13, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Winkler Service Manager (352) 732-7577 ext 107

April 15, 2025

Dealership Rating
Employee Rating

Awesome people and service! Will be back! Brian baker was a great help, costumer service was great, I will recommend all my friends there! More

by russell1993
Recommend Dealer
Yes

Other Employees Tagged: Brian Baker

Apr 15, 2025

Phillips Chrysler Jeep Dodge Ram responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

April 01, 2025

Dealership Rating
Employee Rating

The team made the whole process easy and painless. It was my second time buying from this team and would recommend it to anyone. More

by brianwil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman

Apr 01, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 29, 2025

Dealership Rating
Employee Rating

One of the best car buying experiences I've had. Our salesman Brian actually made it enjoyable to buy my vehicle. He was very knowledgeable also. Would recommend this dealership to anyone. More

by qskeeter
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts

Mar 29, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

March 24, 2025

Dealership Rating
Employee Rating

Brian was very Efficient and helpful with out process. It was very hassle free and really helpful with us. He helped us to find the best suitable and cost effective vehicle. Will recommend 100 percent. BT More

by Rangel Rodriguez and Yesmeidy Santana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Zach Bell

Mar 25, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for choosing Phillips Chrysler Jeep Dodge Ram. Your feedback and rating mean a lot to us. We're glad Brian was able to help, and we hope to see you again! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 18, 2025

Dealership Rating
Employee Rating

Everyone was polite. Brian was fantastic, put me at ease and answered all my questions. Great experience!! More

by shansboo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

Mar 18, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that Brian was able to assist you and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

March 10, 2025

Dealership Rating
Employee Rating

Great service courtesy. Pleasant to shop for a car with you guys. And hopefully we will buy the next vehicle from you guys More

by slhosch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Don Wulff, Adrauth Perez

Mar 10, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 19, 2025

Dealership Rating
Employee Rating

Great people, great experience. They make it easy. Just good people and in depth delivery More

by Cecil.rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Laura Batten

Feb 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

Cecil, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 11, 2025

Dealership Rating
Employee Rating

Brian is amazing at customer service. Plus he helps even after the sale is finalized. Service department on the other hand lacks in the customer experience department. Hence the low deale More

by JM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

January 26, 2025

Dealership Rating
Employee Rating

Super easy to work with, fair value on trade, paperwork done ahead, just signed and left. Thanks! More

by TracyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Jan 27, 2025

Phillips Chrysler Jeep Dodge Ram responded

Tracy, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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