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Brian Baker
Brian Baker at Phillips Chrysler Jeep Dodge Ram
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Brian Baker

Product Specialist

Phillips Chrysler Jeep Dodge Ram

3440 S Pine Ave
Ocala, FL 34471

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4.7
176 Reviews

Dealership Experience

9 yrs, 1 mo

Industry Experience

13 yrs, 2 mos

4.7

176 Reviews

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176 Reviews of Brian Baker

February 19, 2025

Dealership Rating
Employee Rating

Great people, great experience. They make it easy. Just good people and in depth delivery More

by Cecil.rider
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Laura Batten

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Feb 19, 2025

Phillips Chrysler Jeep Dodge Ram responded

Cecil, Thanks for sharing your thoughts about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

February 11, 2025

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Employee Rating

Brian is amazing at customer service. Plus he helps even after the sale is finalized. Service department on the other hand lacks in the customer experience department. Hence the low deale More

by JM09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 11, 2025

Phillips Chrysler Jeep Dodge Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Gary Winkler Service Manager (352) 732-7577 ext 107

January 26, 2025

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Employee Rating

Super easy to work with, fair value on trade, paperwork done ahead, just signed and left. Thanks! More

by TracyP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Don Wulff, Laura Batten

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Jan 27, 2025

Phillips Chrysler Jeep Dodge Ram responded

Tracy, It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 19, 2024

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Employee Rating

Brian Baker and the team at this dealership are the best of the the best! They go above and beyond to make their clients feel appreciated. They did exactly what they said they would do. In and out with my n More

by marla.guess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Kristin Lighty

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Dec 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

It's fantastic to hear that Brian and the team provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 18, 2024

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Employee Rating

After an unpleasant experience with a Mt. Dora dealership, we went straight to Phillips and had such a wonderful experience. Brian was so wonderful to work with. More

by CYNDINUNN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dale Coleman, Kevin Roberts, Jessica Stevenson

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Dec 20, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you so much for your wonderful review! We are thrilled that Brian had the opportunity to provide you with great service. We thank you for choosing Phillips Chrysler Jeep Dodge Ram! Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

December 04, 2024

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Employee Rating

It was a pleasure to do business with Brian. He was straight forward, patient and caring. He answered all of my questions and provided stellar customer service. More

by Sofia Saavedra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

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Dec 05, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your very kind review, Sofia. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Phillips Chrysler Jeep Dodge Ram. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

November 30, 2024

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Employee Rating

It is hard to get something other than a recorder when you call no live person More

by WILLC8229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your experience in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out. Gary Winkler Service Manager (352) 732-7577 ext 107

November 28, 2024

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Employee Rating

Service at this dealership has always been great, friendly staff that keep me informed of the progress of my vehicle. I recommend Phillips for any services you may need or trading your ride in on a n More

by FONAPOOH7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Cherry, Dale Coleman, Lou Deleo, Jon Novak, Kevin Roberts, Sonny Wallace, Henry Cherry

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Dec 01, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for sharing about your experience with Phillips Chrysler Jeep Dodge Ram. We appreciate your business and hope to see you again soon! Gary Winkler Service Manager (352) 732-7577 ext 107

November 25, 2024

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Employee Rating

Good employees. Quick service clean facility. I would recommend them to family or friends. Thanks More

by Jimmcdeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Nov 27, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Gary Winkler Service Manager (352) 732-7577 ext 107

November 17, 2024

Dealership Rating
Employee Rating

Good truck, good deal, good people. This is my second truck from Phillips, I’m happy with the experience. More

by ottohoel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kevin Roberts, Don Wulff

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Nov 18, 2024

Phillips Chrysler Jeep Dodge Ram responded

Thanks for your feedback on your recent visit to Phillips Chrysler Jeep Dodge Ram. It's great to hear that we were able to help you into the perfect truck and that you had such a positive experience. Management at Phillips Chrysler Jeep Dodge Ram sales@phillipschrysler.com

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