Brett Mason

Brett's fantastic, really knew his stuff, gave me a clear picture of what my options were in the car market, and we bonded over our broken wrists. Kim was outstanding, she's a super smart lady and really si picture of what my options were in the car market, and we bonded over our broken wrists. Kim was outstanding, she's a super smart lady and really simplified the scary financial stuff and made it easy to understand. I don't think I know who Zach is but I'm sure he's great too! More

by cabolego Verified Customer Verified Customer

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It was a amazing experience got me in and out the door really fast, thank you so much really fast, thank you so much More

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I've purchased quite a few cars from this dealership in succession. The latest car was purchased from salesman Kevaun Davis, and he was wonderful to work with--responsive, knowledgable, professional, and ( succession. The latest car was purchased from salesman Kevaun Davis, and he was wonderful to work with--responsive, knowledgable, professional, and (best of all) not pushy! As well, he's been immediately responsive to my texts after the sale, going the extra mile and then some to get answers and meet needs. Really great to work with. The service department, too, is stellar and I wouldn't take my car anywhere else. They know what they're doing and do not advise service that isn't really needed. I trust them, the sales department, and the dealership in general implicitly and recommend them highly. More

by VSLACHMAN Verified Customer Verified Customer

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The sales manager walked up to my husband, shook his hand and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork imp and ignored me. I was there to buy a car for myself. It’s 2024. You guys still ignore women? Then the sales guy (not Brett) who did our paperwork implied I was like all the other “greedy customers” when I inquired about the marketing swag. I was assumed the swag was for customers (?) I bought a brand new car that wasn’t washed or cleaned out. I have sticker residue from pulling off the dealer stickers from the windshield myself. I was informed I could bring the car back sometime and they’d take care of washing it, but it’s not worth the gas or time it would take to drive back there and wait. It should have been done during the hour or so it took to fill out paperwork. They did have time to put the Lou Fuse advertising sticker on my car though. All in all, the experience left me feeling belittled. This is my first time buying a brand new car. I think about that experience every time I get in my new car and it makes me want to sell it off so I can put it behind me. More

by BCARTER13 Verified Customer Verified Customer

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Have bought two cars through Lou Fusz Mazda now. Both experiences were great. Best Mazda dealer is the St. Louis metro. Both experiences were great. Best Mazda dealer is the St. Louis metro. More

by classen21 Verified Customer Verified Customer

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Very Kind and Easy to work with. Worked with me on what in needed done and got me a good deal. Worked with me on what in needed done and got me a good deal. More

by Avery Haney Verified Customer Verified Customer

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Brett Mason was great throughout the whole process. Excellent follow-up and service. Made sure I was satisfied. I will recommend him to others. Excellent follow-up and service. Made sure I was satisfied. I will recommend him to others. More

by mes330bsf Verified Customer Verified Customer

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Incredible team of people. I’m impressed by their professionalism and would recommend anyone wanting to purchase a Mazda to reach out to this team. I’m impressed by their professionalism and would recommend anyone wanting to purchase a Mazda to reach out to this team. More

by WAGNER.B Verified Customer Verified Customer

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Great experience all around. Can't say enough positive thoughts about working with Brett. Did a great job. Can't say enough positive thoughts about working with Brett. Did a great job. More

by kvs9619 Verified Customer Verified Customer

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TERRELL was my salesman. Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). M Give him a 5. T was tranferref to another location day we had scbeduled appt. for tech learning. Subistitute was rushed (also covering phone). My daughter-in-law has a new VW so she was able to help me do some hands on settings ovet 4 or 5 days. Would have been gteat to have a manual or video. The basic problem for me is I do not know what I do not know. More

by TANKCMDR198 Verified Customer Verified Customer

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