Brett Lloyd
General Manager
Southern Kia Mitsubishi Virginia Beach
2369 Virginia Beach Blvd
Virginia Beach, VA 23454
43 Reviews
Write a Review43 Reviews of Brett Lloyd
January 24, 2025
I had a great performance from your Dealership. Sale person was very helpful and knowledgeable of vehicle l brought and your maintenance team were set on. Sale person was very helpful and knowledgeable of vehicle l brought and your maintenance team were set on. More
Other Employees Tagged: Erica Jones, Robert Sparks
January 12, 2025
Everyone was courteous and helpful. Service was quick. Very professional. I have recommended Southern KIA to my friends Service was quick. Very professional. I have recommended Southern KIA to my friends More
Other Employees Tagged: Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks
November 14, 2024
Service people kept us advised on what was happening with our service being done at all times our service being done at all times More
Other Employees Tagged: Scott Easton, RT Ives
October 24, 2024
I don't even understand why I'm getting this now when I picked up the car in August (it's now late October..so that shows you how "efficient" they are). I wouldn't take my car back to this store if it was picked up the car in August (it's now late October..so that shows you how "efficient" they are). I wouldn't take my car back to this store if it was the last dealership in the state. It took them nearly 70 days, with an appointment, to get my car into the shop and fixed. When they finally got it in the shop and stopped lying to me, the repair was completed in half a day. While they had my car just sitting on their lot, they also damaged it, which required taking it to a body shop (to their credit, they did pay for the bodywork repair...even their partner body shop reps said this service department is a dumpster fire). I was directly lied to by several staff at the store. Basically, the entire store, from the GM down, needs to be let go. The only person who actually helped me was the last service advisor I worked with, who finally got the repair initiated. Literally, hire the sketchiest person you can find off the street who claims they know cars before you take your car to this dealership. More
Other Employees Tagged: RT Ives , Frank John, Rebeca, Vicky, Nichole
October 19, 2024
The staff are courteous, kind and prompt. The waiting area has comfortable seats and a relaxed feeling. The waiting area has comfortable seats and a relaxed feeling. More
Other Employees Tagged: Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks
October 14, 2024
The right hand doesn't know what the left hand is doing. Was told I could get a lift back home at 1 pm but the man didn't know what I was talking about. Thought lifts ended in the morning. Then when I picke Was told I could get a lift back home at 1 pm but the man didn't know what I was talking about. Thought lifts ended in the morning. Then when I picked up the car, most of the coins in my door holder were gone, but they left the pennies. Met another lady waiting in the waiting room who had been there since 9 am and complained they hadn't finished her inspection and oil change. It was 1 pm at that time. Said she was going to find another place to bring her car in next time. More
October 02, 2024
Had my car multiple times for same issue. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. To say it was extremely disappointing is an understatement. Any additional warranty means nothing. More
Other Employees Tagged: Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks
September 13, 2024
Service doesn’t answer phone calls, sales men filled out MY server form for me. Would rather sell my car then to continue going to this dealer. MY server form for me. Would rather sell my car then to continue going to this dealer. More
Other Employees Tagged: Tina Robert, Scott Easton, Erica Jones, Joe Miller, Dave Simpson, RT Ives, Wes Kavula, Tracy Barkus, Robert Sparks , Joe
September 11, 2024
Ashlee, Kash & Rashan are fantastic! They helped me get into a beautiful new Buick very peacefully! Appreciate all the help guys! They helped me get into a beautiful new Buick very peacefully! Appreciate all the help guys! More
Other Employees Tagged: Erica Jones , Ashlee, Kash & Rashan