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Brett Leek
Brett Leek at Spitzer Buick GMC Parma
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Brett Leek

New Car Manager

Spitzer Buick GMC Parma

6607 Brookpark Rd
Parma, OH 44129

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4.7
36 Reviews
4.7

36 Reviews

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36 Reviews of Brett Leek

January 19, 2025

Dealership Rating
Employee Rating

Respectful, not pushy, and seemingly motivated to help us find the vehicle we wanted. It was a great experience. More

by craigperkins44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: I also worked with Russ in sales. Aside from Brett’s hustle to find a vehicle and make the deal, Russ is the reason we went with these guys.

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Jan 20, 2025

Spitzer Buick GMC Parma responded

Craig, Thank you for your very kind review. We were happy to help you with your vehicle and help you get the best prices on your services. We look forward to seeing you again when your vehicle is ready for its next service. We hope that you will think of us again when you are ready to hop for a new car! Safe travels!

January 13, 2025

Dealership Rating
Employee Rating

I came in for an oil change and now I have an irreparable tire so its going to cost me $1000 for an oil change 😔 More

by JCOAD13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 13, 2025

Spitzer Buick GMC Parma responded

Thank you for sharing your service experience with us. We are very sorry to hear of your issue with the tires and oil change and we do apologize for the lack of customer service by our team. We would welcome the opportunity to speak to you on your review. Please contact us at the dealership and ask for the Service Manager. Thank you, Safe travels!

January 01, 2025

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Employee Rating

The dealership went above and beyond to find the car I wanted at a price that fit my budget. More

by GEORGEJEFFREY25
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hettinga

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Jan 06, 2025

Spitzer Buick GMC Parma responded

George, Thank you for your time and feedback. We are thrilled to hear that we were able to find the best fit vehicle and best prices for yourself and your family! We know that there's several of dealerships and we are honored that you chose us for this sales experience. Safe travels and don't hesitate to call us if you have any questions.

December 31, 2024

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Employee Rating

Kelly, McCoy, and Brett were all amazing! They made the car buying experience enjoyable, and the customer service was excellent! I will continue to do business in the future with them! More

by abacho15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kelly Hettinga, McKoy Kendrick

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Jan 06, 2025

Spitzer Buick GMC Parma responded

Thank you for your time and feedback. We are delighted to hear that our exceptional service keeps you coming back for service on your vehicle! We look forward to seeing you again for your next vehicle service. Safe travels!

December 29, 2024

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Employee Rating

Everyone was very friendly, courteous and willing to make a deal that we were both happy with More

by kimcpht
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Tom Reppucci, Adam Black, Jamie Blazer

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Dec 30, 2024

Spitzer Buick GMC Parma responded

Kim, Thank you for sharing your great experience with us. The entire team at- Spitzer Buick GMC Parma will be pleased to hear how fascinated you were with our dealership and we hope you come back again. Safe travels and Happy holiday's!

December 29, 2024

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Employee Rating

Bought a warranty $3600 told blower motor wouldn’t be fixed . Almost wrecked in a snow storm with 2 of my three kids in a 4yr old truck . Including a 9 month old . Gave me run around . Got the truck for More

by Mikesz28520
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Travis Freeman, Adam Black, Jamie Blazer

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Dec 30, 2024

Spitzer Buick GMC Parma responded

Mike, We at Spitzer Buck GMC are grateful for your feedback on our dealership! It is our biggest concern that you experience regarding your blower motor in your truck has not been up to standards which we apologize. Your patronage and ongoing is very important to us and we thank you for your loyalty thus far. We would like to get in touch with you to improve your experience working with us so please reach out to our Service Manager to allow them to further assist this matter. We wish you safest of joyful travels until next time!

December 25, 2024

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Employee Rating

Efficient and quick service for oil change and tire rotation. . The service department representative was kind & helpful and took care of me exceptionally!! Keep up the good job and happy holidays!! More

by JEJICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 27, 2024

Spitzer Buick GMC Parma responded

Thank you for your time, great review, and feedback. We are pleased to hear that your vehicle service experience with us was so positive and we were able to take care of your tires and vehicle services in a fast ad timely manner. Safe travels and Happy holiday's to you and your loved ones!

December 15, 2024

Dealership Rating
Employee Rating

Employees are great. The work is done. Everyone is very friendly.They're very informative More

by nmb814
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Adam Black, Jamie Blazer, Zach Niemesch, Tayler Wenmoth

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Dec 16, 2024

Spitzer Buick GMC Parma responded

Thank you for your very kind review. We are always happy to hear that we have given our customers 100% satisfaction! We look forward to seeing you again when your car is ready for its next service. Thanks again! Safe travels and Happy Holiday's!

December 05, 2024

Dealership Rating
Employee Rating

I am very pleased with Spitzer Buick GMC of Parma. They completed my work in a timely manner, and they were very efficient. They diagnosed the problem and I feel very confident knowing that my problem More

by sthom96102
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino, Travis Freeman, Adam Black, Jamie Blazer, Zach Niemesch, Tayler Wenmoth

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Dec 06, 2024

Spitzer Buick GMC Parma responded

Thank you for sharing this kind review with us. We appreciate your loyalty. Everyone will be thrilled to hear of your satisfaction. Spitzer Buick GMC strives to offer our customers exceptional service both before and after the sale. Please let us know if you have any other issues. We would be happy to help!

November 21, 2024

Dealership Rating
Employee Rating

The dealership provides excellent service. I have bought or leased vehicles from them for over 20 years. I have always felt my car-needs were met professionally. Always a good experience. More

by Cyndee and Lloyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dominic Difino , Tim Kubow, Kelly Buchner 5 Stars also

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Nov 22, 2024

Spitzer Buick GMC Parma responded

Cyndee and Lloyd, We appreciate you for leaving us this remarkable review! We are delighted to know that they met your car needs professionally, provided you with excellent service and made your experience good as always. We look forward to continue serving you and your future automotive needs when the time comes.

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