Brett Ingersoll

From the first communication with Five Star Ford -Dallas, my buying experience was the best and smoothest car buying experience I have ever had. Matt Gentry, my Salesperson, answered all of my questions and my buying experience was the best and smoothest car buying experience I have ever had. Matt Gentry, my Salesperson, answered all of my questions and concerns with outstanding communication before I arrived on the lot. He paid attention to my “wishlist” and even though the original truck I wanted was just sold, he introduced me to the perfect vehicle with all the features of the other one, plus extras the other one didn’t have; saving me $$$ in the end…. Plus, $1000 less!! Brett Ingersoll, Finance Manager, knew I was pressed for time but asked if I had a second, he’d like to present an extended warranty that would fit my needs and budget; and he was right!!! This helps alleviate concerns about maintenance of my truck in the future. I cannot express my gratitude to Matt and Brett enough!! The positive review is the least I could do! Thanks again, gentlemen!! More

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Elias was our main man helping my wife and I purchase a car from your dealership long distance from Washington State. He did everything we asked of him to satisfy us that we were purchasing a car that we car from your dealership long distance from Washington State. He did everything we asked of him to satisfy us that we were purchasing a car that we wanted and that it was as advertised. He was patient and thorough while describing answers to our many questions long distance. The deal was made, we Docusigned, Elias met us at the airport with our car, delivered us to our hotel, and went over the vehicle operational features (electronics). He answered all of our questions promptly. Five Star Ford, you have a valuable asset in Elias Ekstrom. We highly recommend him as a professional sales consultant and a man of integrity. I am a business Owner and If he lived in Washington State I would hire him without hesitation. More

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I’ve got three cars from the dealership and they always make sure that I am very happy when I leave they do great work and outstanding customer service make sure that I am very happy when I leave they do great work and outstanding customer service More

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Sam was fantastic! He stayed late to help us close the deal we needed to feel good. He was honest and shared about himself. He also was kind to my 7 year old during the He stayed late to help us close the deal we needed to feel good. He was honest and shared about himself. He also was kind to my 7 year old during the purchase. Highly recommend. More

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Sam Shamshiri was a pleasure to work with. Made it easy, made sure we got the vehicle we wanted and explained all the features in detail. Made it easy, made sure we got the vehicle we wanted and explained all the features in detail. More

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Wally was very professional and helpful! The dealership was very willing to help us out and make the process very easy and simple! The whole staff at the dealership is very nice and helpful The dealership was very willing to help us out and make the process very easy and simple! The whole staff at the dealership is very nice and helpful to a first-time buyer. My family will definitely be repeat customers to 5 Star Ford! More

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4 months with my Bronco sport. Thank you Shawn Khan and Five Star Ford Dallas for making the purchase friendly and easy. Thank you Shawn Khan and Five Star Ford Dallas for making the purchase friendly and easy. More

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Just bot a new F-150 from 5 Star Ford in Plano and could not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. not have had a better experience. Shawn Kahn was great and really went the extra mile to help me get the truck I wanted. Nice people to work with. More

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Allen was constantly keeping me informed on my order. Super polite and not pushy. I will not work with anyone else! Super polite and not pushy. I will not work with anyone else! More

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Five Star Ford in Dallas was a very nice facility, and I feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolut feel like they genuinely care about their customers. My sales person, Jillian, was beyond helpful, communicative, and transparent and I would absolutely purchase from her again in the future. The only knock was during the financing process when I was given a higher rate than I imagined I should have, so I sought out my own financing through my credit union, which was 3 points less than what Five Star secured. When I was asked what my rate was, I was told "Oh, we can beat that". If you could have beaten it, why didn't you? Had I been given a competitive rate from the start I would not have sought my own financing, and I felt the tiniest bit slighted when I returned with my own and was told that could have been beaten. Too late at that point. Outside that, I would return to this dealership to purchase again, but would obtain my own financing ahead of time. More

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