Brett Cassell
Finance Manager
Brilliance Honda of Crystal Lake
680 W Terra Cotta Ave
Crystal Lake, IL 60014
Dealership Experience
7 yrs
Industry Experience
10 yrs
22 Reviews
Write a Review22 Reviews of Brett Cassell
October 15, 2022
I have been going there for three years, and have always had a good experience. The people are very friendly and helpful. had a good experience. The people are very friendly and helpful. More
Other Employees Tagged: AJ Sweeney, Matt Rollak, Max Ring, Lauri Cavin
September 29, 2022
Im from NJ chose to work with them, just bc the price was the best and the car I wanted was to only wait less then 2 month. But now that we actually close the deal- all this time I was in touch with Jason the best and the car I wanted was to only wait less then 2 month. But now that we actually close the deal- all this time I was in touch with Jason in sales, back and forth , via texts . He was always quick to respond and helpful! It was the best and smooth experience! Once the car came in he sent pictures and shared the excite with me. He took care of all the paper work so when we fly in to IL it will be a fast in and out to catch the flight back. And now he is being even more of a help and super nice to be the contact person for the car transport company to deliver the car to NJ. I believe that everyone there are super nice and trustful to work with . We had a great calm experience with Jason, thank you for your time and taking all my texting of back and forth questions or advice as if I’m his only client . Wishing him and his family all the best and continue doing what you do best ! Best sales man! Y.R More
Other Employees Tagged: Jason Watt
September 18, 2022
The rep Rob made our decision easy. Guess employees’ attitude reflective of owner’s/management’s culture of honesty and excellent service. Looking forward to getting family’s next vehic Guess employees’ attitude reflective of owner’s/management’s culture of honesty and excellent service. Looking forward to getting family’s next vehicle from this company More
Other Employees Tagged: Rob Calhoun
July 17, 2022
Thomas established trust early in the process. Providing me options and updates along the way. Once my car arrived James was able to quickly get me in and out with some final signatures. Providing me options and updates along the way. Once my car arrived James was able to quickly get me in and out with some final signatures. More
Other Employees Tagged: James Keefe, Thomas Keefe
June 08, 2022
There is no doubt in our minds this is one of the best yet carneous dealerships I have ever been to. I will definitely be coming back here in the future yet carneous dealerships I have ever been to. I will definitely be coming back here in the future More
Other Employees Tagged: Matt Darwitt
May 22, 2022
Eva my sales person was great. Everything she told us that would happen, did happen. She was genuine, caring and very helpful. Her follow up was amazing. We are so happy. Everything she told us that would happen, did happen. She was genuine, caring and very helpful. Her follow up was amazing. We are so happy. More
Other Employees Tagged: Eva Gagliardi
May 03, 2022
J Hawkins handled our lease close and purchase perfectly and seamlessly! Awesome! Every step of the process was explained to us clearly with the great attention to detail and we felt he took into considerat and seamlessly! Awesome! Every step of the process was explained to us clearly with the great attention to detail and we felt he took into consideration every question and concern we had and answered all of them to our total satisfaction. That’s why we came back to him and brilliance Honda dealership again. More
Other Employees Tagged: Jay Hawkins
April 30, 2022
We choose a few cars to look at off the website and made an appointment to meet with Jeff. When we got there he had the cars ready for us to look at! We were very happy with how our visit went and left with an appointment to meet with Jeff. When we got there he had the cars ready for us to look at! We were very happy with how our visit went and left with one of the cars! Excellent service. More
Other Employees Tagged: Jeff Fournier
April 19, 2022
This is my second purchase from Brilliance. They go above and beyond for customers. Warren Choe has made my experiences with this dealership easy, hassle free, enjoyable and with no unpleasant They go above and beyond for customers. Warren Choe has made my experiences with this dealership easy, hassle free, enjoyable and with no unpleasant surprises. AJ was very knowledgeable and an immense help with learning the ins and outs of my new Pilot. Finance was a breeze and I walked away knowing I got a great deal and a beautiful car. Service at Brilliance has always been above reproach and I look forward to my future visits with them, although hopefully not for some time ;) My needs are always met at Brilliance, with a smile and effortless. Thanks for being such a great dealership. More
Other Employees Tagged: AJ Sweeney , Warren Choe