Brett Buckingham

Very professional, extremely friendly. Started my repairs earlier than my appointment. Would definitely recommend this dealership Started my repairs earlier than my appointment. Would definitely recommend this dealership More

by wyvenne1 Verified Customer Verified Customer

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I purchased my vehicle here and have always brought it back for service. It’s normally been a good experience. This time things weren’t quite as good or seem as professional. In the days leading up to my back for service. It’s normally been a good experience. This time things weren’t quite as good or seem as professional. In the days leading up to my appointment I received multiple reminder texts even after I had confirmed the original one. I then received another confirmation text with the wrong date, followed the next day with a correction. Then three days after the completed appointment I received another email stating that my car was due for service! At check in I was asked if I wanted my car washed. I said yes, but it wasn’t. I really don’t like your policy of charging for using a credit card. The bank fee is part of the cost of doing business and is absorbed by most other shops. My debit card had expired and had to pay a $6.60 surcharge. More

by cgkeith1 Verified Customer Verified Customer

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They were ready for me, they had the parts, they estimated the time within 10 minutes and it works perfectly. Couldn't have been better. estimated the time within 10 minutes and it works perfectly. Couldn't have been better. More

by buck.k Verified Customer Verified Customer

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I love walking into Kia. Everybody knows me and Every one os so nice! It's a wonderful facility! Everybody knows me and Every one os so nice! It's a wonderful facility! More

by stonehouse05 Verified Customer Verified Customer

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Thanks Kia of Everette for the service and partnership. Only one thing to add is that after service, car wasn't properly vacuumed under the car seats. Only one thing to add is that after service, car wasn't properly vacuumed under the car seats. More

by mangeshpb Verified Customer Verified Customer

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Best dealership we've ever experienced! Super knowledgeable, helpful, prompt and willing to assist. This is our 4th kia and 11 yrs with Kia of everett. Steve has been the best with our warr Super knowledgeable, helpful, prompt and willing to assist. This is our 4th kia and 11 yrs with Kia of everett. Steve has been the best with our warranty and overall service needs. More

by timmac74 Verified Customer Verified Customer

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As always, all communications were to the point, easy to understand everything necessary. The car was taken in on time, the work was done before promised. There was a complete written and verbal explan to understand everything necessary. The car was taken in on time, the work was done before promised. There was a complete written and verbal explanation of the work done, and the expectation for follow on Work. In addition, they helped me decode where the next service we needed shows up on the dash. More

by buck.k Verified Customer Verified Customer

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They are very helpful and always attractive rely they are very good and advanced you very good and advanced you More

by Boulesfam3 Verified Customer Verified Customer

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People are easy to work with, and helpful with whatever need I come in with. need I come in with. More

by wllywhite Verified Customer Verified Customer

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Incredible service. I spent a long time in Asia where customer service is often at a level not attained by companies in the US. However, this Everett location has the be I spent a long time in Asia where customer service is often at a level not attained by companies in the US. However, this Everett location has the best customer service I have seen in a long time, both Asia and the US. Awesome job guys! Can't wait to bring my car back for the next service More

by momotimes Verified Customer Verified Customer

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