Brent Totten
Brent Totten at Wilde East Towne Honda
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Brent Totten

General Sales Manager

Wilde East Towne Honda

5555 High Crossing Blvd
Madison, WI 53718

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4.3
32 Reviews

Industry Experience

23 yrs, 1 mo

4.3

32 Reviews

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32 Reviews of Brent Totten

August 14, 2024

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Employee Rating

I purchased a 2025 Honda pilot and I love it! My sales person Travis Allred listened to my needs and helped me find the SUV of my dreams. He was helpful in letting me test drive several vehicles More

by Emily
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Aug 14, 2024

Wilde East Towne Honda responded

Hi Emily, we're delighted to hear that Travis and Karen made your experience at Wilde East Towne Honda so positive. Enjoy your new 2025 Honda Pilot!

April 24, 2024

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I didn’t have the best experience after purchasing my 2018. Needed wipers, chipped windshield. From the moment I spoke to Chad I felt better. He had listened to all my concerns and actually addressed the More

by bekkums614
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola, Chad Schaal

Apr 25, 2024

Wilde East Towne Honda responded

We're glad to know that Chad was able to turn your experience around at Wilde East Towne Honda. It's important for us that all concerns are addressed and resolved. Thank you for sticking with us, we appreciate it!

April 20, 2024

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I liked how nice everyone was and didn’t feel pressured into buying something. There were very knowledgeable about the vehicles also More

by nroberts454
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Aaron Karl , Gavin DiMaggio, Steve Skow

Apr 22, 2024

Wilde East Towne Honda responded

We're glad to hear you had a positive experience at Wilde East Towne Honda! Our team always aims to provide pressure-free and knowledgeable service. Thanks for your review!

February 27, 2024

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Very friendly and helpful through out my time purchasing the vehicle. Made me feel very comfortable purchasing my new vehicle. Everything was super easy to deal with. More

by Chaister14@gmail.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 04, 2024

Wilde East Towne Honda responded

Chai, we're delighted to know you had a comfortable and easy car buying experience at Wilde East Towne Honda. Thanks for the positive feedback!

January 22, 2024

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Don’t buy a used car from Wilde Honda without an independent inspection. Over $20,000 of repairs needed in the first 6 months of ownership for a vehicle that isn’t drivable. Either Wilde Honda did More

by mdebot911
Recommend Dealer
No
Jan 23, 2024

Wilde East Towne Honda responded

Thank you for sharing your feedback. Our team has tried to contact you multiple times in hopes of finding a resolution. It's unfortunate to see you continue to feel this way despite our best efforts to assist you. If you wish to discuss this further, please reach out to our management team; otherwise, we wish you well moving forward.

Jan 23, 2024

mdebot911 responded

You guys are impossible to get ahold of. I made 19 phone calls to Wilde Honda in October and November without a single call back. Eventually on November 17th at 12:02, Jeff Fox called me back with a "final offer" of $2500 toward another purchase at Wilde Honda. Still would be happy to discuss the matter. Your records should show my phone number of 715-252-7383 and you have my email address as well. I look forward to hearing from you.

January 08, 2024

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Have always brought our vehicles for service here over the years and we were highly impressed. Bought our first vehicle at this Honda location and again impressed. Sam was fabulous. More

by reneelodi
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola , Sam Carpenter

Jan 09, 2024

Wilde East Towne Honda responded

Renee, we're so glad to know you've had consistently great experiences with us at Wilde East Towne Honda. It's fantastic that Sam was able to assist in making your first vehicle purchase here a success! We look forward to next time!

June 02, 2023

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Its been about a month now with my Audi that Leticia and helped me get at Wild East Town Honda. I absolutely love my new vehicle. They were patient with me on some paperwork issues I had and offered to hold More

by michaeljensen500
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenn Ogunsola , Leticia Acosta

Jun 02, 2023

Wilde East Towne Honda responded

Hi Michael, We're pleased to see you're enjoying your Audi purchase. Congrats! Thank you for sharing the phemonmenal level of customer service you experienced with our entire Wilde East Towne Honda team. Please let us know how we can assist you in the near future with your automotive needs.

April 09, 2023

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I came in to the dealership with certain expectations of trade in value and type of vehicle. Tony got me what I was looking for. Even scouring the building to find me the right model crv. More

by Ben
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Tony De Petro

Apr 18, 2023

Wilde East Towne Honda responded

Hi Ben, Congratulations on your new Honda CR-V! We want our customers to be satisfied with their purchase for life! Thank you for choosing to work with us at Wilde East Towne Honda!

February 16, 2018

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Impressive Dealership I had a great experience at Wilde buying my truck. Jessie was a helpful salesperson . Explained everything very well . Everyone was friendly and very More

by Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Brent Alexander , Jesse Worley

Feb 16, 2018

Wilde East Towne Honda responded

Thank you for sharing your feedback, Joe! We are delighted to hear Jessie and our team could make such a great impression. It was a pleasure working with you, and we hope to be of service again in the future!

January 20, 2018

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Listened to and met my needs I'm not a frequent or comfortable car buyer, but Jesse , Brent, Samir and their colleagues really put me at ease. They listened to my priorities and More

by Cam05
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Samir Karimi, Jesse Worley

Jan 22, 2018

Wilde East Towne Honda responded

Thank you for sharing your feedback, Cam05! We are delighted to hear Jesse, Brent, Samir, and our team could help make your car buying experience so easy and memorable. It was a pleasure working with you, and thank you for choosing Wilde East Towne Honda!

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