Brent Richmond
Brent Richmond at Zeigler Chrysler Dodge Jeep RAM
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Brent Richmond

Service Manager

Zeigler Chrysler Dodge Jeep RAM

4200 Parkway Pl SW
Grandville, MI 49418

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4.6
22 Reviews
4.6

22 Reviews

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22 Reviews of Brent Richmond

December 05, 2024

Dealership Rating
Employee Rating

Had no idea where the problem was, they diagnosed the issue shortly after I got there. Problem solved, wok’s fine. More

by jausthof
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Lisa Downie

Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your review! We're glad we could quickly diagnose and resolve the issue for you. Appreciate your trust in us!

December 03, 2024

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GREAT SERVICE THANKS FOR ALL YOU DO FOR YOUR CUSTOMERS AND THANKS FOR THE PICK UP AND DELIVERY SERVICE More

by kevinmangus
Service Price Transparency
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Recommend Dealer
Yes
Dec 18, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Kevin, Thank you for your kind words! We're glad you enjoyed our service and appreciated the pick-up and delivery option. We’re here for you!

December 02, 2024

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The service manager is really awesome but I really think he should shave his head to look prettier like his buddy George. More

by kevinmangus
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Recommend Dealer
Yes
Dec 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Kevin!

November 27, 2024

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GREAT SERVICE AS ALWAYS! VERY PLEASANT STAFF, WILLING TO GO ABOVE AND BEYOND EVERY TIME!!! More

by kevinmangus
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Chris Zeppenfeld, Service Department , TAYLOR BUEHLER

Dec 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Kevin, for the kind words! We’re thrilled to hear that you consistently receive great service and that our team is always willing to go above and beyond. We truly appreciate your loyalty and look forward to continuing to provide you with excellent service!

November 27, 2024

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MY EXPERIENCE WAS WONDERFUL BRENT AND TAYLOR KICKED SOME SERIOUS BUTT GETTING MY VEHICLE IN QUICKER THATN EXPECTED. Brent really reminds me of a legend in the service world (Mr. David Howard) More

by kevinmangus
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Chris Zeppenfeld, Cameron Thompson, Service Department , TAYLOR BUEHLER

Dec 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Kevin!

November 19, 2024

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Great service as always! Quick, friendly and quality. Always take my ram here for service More

by DAVIDMOGG
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Recommend Dealer
Yes
Nov 20, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, David, for your kind words and continued trust in us for your Ram's service! We're so glad to hear that our team consistently provides quick, friendly, and quality care. We truly appreciate your loyalty and look forward to serving you again in the future

October 30, 2024

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They did a good job working on my truck. Technician was professional and good looking More

by luisgarciaguzman
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Recommend Dealer
Yes
Nov 04, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you, Luis!

October 19, 2024

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Employees are always friendly and helpful. Snacks are great too. I never need an appointment for an oil change More

by ratliffp
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Cameron Thompson, Service Department , Roman

Oct 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the fantastic review! We're glad our friendly team and convenient, no-appointment oil changes make your visits enjoyable. And we're happy to hear you like the snacks too! We look forward to seeing you next time!

October 18, 2024

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Quick, nice, professional. Clean waiting room. Staff is friendly and knowledgeable. Recommend for oil change. More

by rockymthi
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Recommend Dealer
Yes
Oct 29, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for the kind words! We're glad you had a quick and professional experience and enjoyed our clean waiting room and friendly staff. We appreciate your recommendation for oil changes and look forward to your next visit!

October 12, 2024

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Employee Rating

Very prompt and clean environment. The wait time was minimal for my oil change. Communication was great. More

by JILLM1
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Service Department

Oct 15, 2024

Zeigler Chrysler Dodge Jeep RAM responded

Thank you for your kind review! We're happy to hear that your experience was both prompt and efficient, with minimal wait time for your oil change. It's also great to know that the environment was clean and communication met your expectations. We look forward to serving you again in the future!

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