Brent Johnson
Brent Johnson at Ken Ganley Nissan Mayfield
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Brent Johnson

Service Advisor

Ken Ganley Nissan Mayfield

6060 Mayfield Rd
Mayfield Heights, OH 44124

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4.9
686 Reviews
4.9

686 Reviews

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686 Reviews of Brent Johnson

March 03, 2025

Dealership Rating
Employee Rating

Great sales experience the entire staff was friendly and helpful! Would recommend Ken Ganley Nissan Mayfield to all my friends and family More

by Sarah crismen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 07, 2025

Ken Ganley Nissan Mayfield responded

Hi Sarah, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

December 24, 2024

Dealership Rating
Employee Rating

Brent is one of the nicest people in the service department. He is always listening to you. Makes bringing my Rogue in for service a very pleasant experience. The whole team is great. More

by carollargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 25, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 20, 2024

Dealership Rating
Employee Rating

Brent was absolutely great. The sales area was closed and the person inside pointed briefly around and confused me on which way to enter service instead of coming outside to hel More

by geb1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 22, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

December 16, 2024

Dealership Rating
Employee Rating

I have always enjoyed working the the crew from ur dealership. I receive premium service and interaction from car sales with Carl to the efficient crew in the service department. Thank you for ur pr More

by LICENSEDHAIRCARE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carl Sapolin, Michael Yurczak, Maranda Seither , Kamal Rida

Dec 22, 2024

Ken Ganley Nissan Mayfield responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Nissan Mayfield! Please don't hesitate to reach out if there's anything additional we can do for you.

December 15, 2024

Dealership Rating
Employee Rating

Always pay attention to the client’s needs and expectations, good communication, friendly environment, responsible for their work More

by MARINA T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 16, 2024

Ken Ganley Nissan Mayfield responded

Hello Marina, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 15, 2024

Dealership Rating
Employee Rating

The service and the people were great. I will be back the coffee also was good More

by NOEMAIL20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 20, 2024

Ken Ganley Nissan Mayfield responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

December 14, 2024

Dealership Rating
Employee Rating

Job well done but have to return heat not properly getting hot. Sun roof leaking More

by 2017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 16, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Dealership Rating
Employee Rating

Good service overall, courteous staff. Waiting area a little cramped but not bad. Thanks for a good experience. More

by RHBOLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 16, 2024

Ken Ganley Nissan Mayfield responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 14, 2024

Dealership Rating
Employee Rating

It was my first visit for a complimentary oil change, and I was very impressed. The customer service was top notch. I plan to return for future car servicing needs. More

by roselynjones565
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2024

Ken Ganley Nissan Mayfield responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

Dealership Rating
Employee Rating

All the workers was nice, worked as a team keep things well and clean and did there job More

by Done 65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Yurczak

Dec 15, 2024

Ken Ganley Nissan Mayfield responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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